Speaker 1 (1)
Hi, Alex. It's Martha Clines here.
Speaker 1 (2)
James White gave me your number.
Speaker 1 (3)
I hope you don't mind me calling you.
Speaker 2 (4)
Of course not. How are you, Martha?
Speaker 1 (5)
Good. Thanks. I'm ringing because I need a bit of advice.
Speaker 2 (6)
Oh, yeah. What about?
Speaker 1 (7)
The training you did at JPNW a few years ago. I'm applying for the same thing.
Speaker 2 (8)
Oh, right. Yes. I did mine in 2014. Best thing I ever did. I'm still working there.
Speaker 1 (9)
Really? What are you doing?
Speaker 2 (10)
Well, now I work in the customer services department, but I did my initial training in finance.
Speaker 2 (11)
I stayed there for the first 2 years and then moved to where I am now.
Speaker 1 (12)
That's the same department I'm applying for. Did you enjoy it?
Speaker 2 (13)
Uh, I was pretty nervous to begin with.
Speaker 2 (14)
I didn't do well in my exams at school, and I was really worried because I failed maths.
Speaker 2 (15)
But it didn't actually matter because I did lots of courses on the job.
Speaker 1 (16)
Did you get a diploma at the end of your trainee period?
Speaker 1 (17)
I'm hoping to do the one in business skills.
Speaker 2 (18)
Yes, that sounds good. I took the one on IT skills, but I wish I'd done that one instead.
Speaker 1 (19)
Okay. That's good to know.
Speaker 1 (20)
Um, what about the other trainees? How did you get on with them?
Speaker 2 (21)
There were about 20 of us who started at the same time, and we were all around the same age.
Speaker 2 (22)
I was 18, and there was only one person younger than me who was 17.
Speaker 2 (23)
The rest were between 18 and 20.
Speaker 2 (24)
I made some good friends.
Speaker 1 (25)
I've heard lots of good things about the training at JPNW.
Speaker 1 (26)
It seems like there are a lot of opportunities there.
Speaker 2 (27)
Yeah. Definitely. Because of its size you can work in loads of different areas within the organisation.
Speaker 1 (28)
What about pay? I know you get a lower minimum wage than regular employees.
Speaker 2 (29)
That's right, which isn't great.
Speaker 2 (30)
But you get the same number of days' holiday as everyone else, and the pay goes up massively if they offer you a job at the end of the training period.
Speaker 1 (31)
Yeah. But I'm not doing it for the money.
Speaker 1 (32)
It's the experience I think will be really useful.
Speaker 1 (33)
Everyone says by the end of the year you gained so much confidence.
Speaker 2 (34)
You're right. That's the most useful part about it.
Speaker 2 (35)
There's a lot of variety too. You're given lots of different things to do.
Speaker 2 (36)
I enjoyed it all. I didn't even mind the studying.
Speaker 1 (37)
Do you have to spend any time in college?
Speaker 2 (38)
Yes. One day each month. So you get lots of support from both your tutor and your manager.
Speaker 1 (39)
That's good. And the company is easy to get to, isn't it?
Speaker 2 (40)
Yes. It's very close to the train station, so the location's a real advantage.
Speaker 2 (41)
Have you got a date for your interview yet?
Speaker 1 (42)
Yes. It's on the 23rd of this month.
Speaker 2 (43)
So long as you're well prepared, there's nothing to worry about.
Speaker 2 (44)
Everyone's very friendly.
Speaker 1 (45)
I am not sure what I should wear. What do you think?
Speaker 2 (46)
Nothing too casual, like jeans, for example.
Speaker 2 (47)
If you've got a nice jacket, wear that with a skirt or trousers.
Speaker 1 (48)
Okay. Thanks. Any other tips?
Speaker 2 (49)
Um, well, I know it's really obvious, but arrive in plenty of time.
Speaker 2 (50)
They hate people who are late.
Speaker 2 (51)
So make sure you know exactly where you have to get to.
Speaker 2 (52)
And one other useful piece of advice my manager told me before I had the interview for this job is to smile.
Speaker 2 (53)
Even if you feel terrified, it makes people respond better to you.
Speaker 1 (54)
I'll have to practice doing that in the mirror.
Speaker 2 (55)
Yeah. Well, good luck. Let me know if you need any more information.
Speaker 1 (56)
Thanks very much.