Speaker 1 (1)
Hello, Charlotte. I'm Kaeden, one of the supervisors. Welcome to the team.
Speaker 1 (3)
Uh, it's Kaeden.
Speaker 2 (4)
I'm so sorry.
Speaker 1 (5)
Don't worry. People often get my name wrong.
Speaker 1 (6)
They never know how to spell it.
Speaker 1 (7)
It's K-A-E-D-E-N, in case you ever need to write it.
Speaker 2 (8)
I'll try and remember.
Speaker 1 (9)
So there are a few practical things you need to sort out this morning, then I'll show you what you're going to do today.
Speaker 2 (10)
Uh, the email I received said to go to the front desk to show my letter of appointment and pick up my badge.
Speaker 1 (11)
You'll need that for the staff room and other areas of the supermarket where shoppers aren't allowed.
Speaker 1 (12)
So after you've finished at the front desk, I'll take you to the staff room.
Speaker 1 (13)
Put your coat and rucksack in one of the lockers there.
Speaker 1 (14)
Uh, take whichever one is free.
Speaker 2 (15)
Will I have a key?
Speaker 1 (16)
Yes. Try not to lose it.
Speaker 1 (17)
At the end of the day, leave it in the door for the next person to use.
Speaker 1 (19)
You also need to go to the HR department to see Tiffany. She's really helpful.
Speaker 2 (20)
I was told to bring my passport with me. HR need to take a note of the number in it?
Speaker 1 (21)
That's right. Or you can show your ID card.
Speaker 2 (22)
I don't have one of those.
Speaker 1 (23)
Okay. Tiffany will give you a uniform.
Speaker 1 (24)
Uh, they have lots in different sizes, so you just tell her what you need.
Speaker 1 (25)
I won't come with you to HR. I've gotta go and sort something else out.
Speaker 1 (26)
Um, problem with a bread slicer.
Speaker 2 (27)
Is the HR office near the staff room?
Speaker 1 (28)
The staff room's on the 1st floor, and HR are a couple of floors above that, on the 3rd floor.
Speaker 1 (29)
There's a staircase outside the staff room.
Speaker 1 (31)
When you're finished with HR, come and find me in the bakery section of the shop.
Speaker 2 (32)
I'm looking forward to getting started.
Speaker 1 (33)
Uh, I'll just give you my phone number in case you can't find me.
Speaker 1 (34)
Uh, have you got your phone there?
Speaker 2 (35)
Yes. Uh, okay. Ready.
Speaker 1 (36)
It's 0412, double 6, 5903.
Speaker 2 (37)
Okay. Done.
Speaker 1 (38)
So, Charlotte, your tasks today are in the bakery section, on the sushi counter, and on the meat and fish counters.
Speaker 1 (39)
The first job is to check sell by dates on the bread and cakes.
Speaker 1 (40)
If any of the dates are today's, put a new price label on the packaging.
Speaker 2 (41)
What if any of the labels are yesterday's dates or older? Do I throw those items away?
Speaker 1 (42)
Yes. But that shouldn't happen. We check the stock every day.
Speaker 1 (43)
When something needs a new price label, put a yellow one on the package next to the original price.
Speaker 1 (45)
After that, you'll go to the sushi takeaway counter.
Speaker 2 (46)
Will I be preparing boxes of food?
Speaker 1 (47)
Uh, for today, you'll just be helping the staff?
Speaker 2 (48)
Yes. Of course.
Speaker 1 (49)
You'll see lots of flat cardboard boxes at one end of the counter.
Speaker 1 (50)
Beneath those is where we keep the plastic boxes.
Speaker 1 (51)
We run out of those really quickly, so you should bring more from the storeroom.
Speaker 2 (52)
Is that my only task on the sushi counter?
Speaker 1 (53)
No. You also need to clean the area where they prepare the dishes.
Speaker 1 (54)
There are cloths and bottles of spray by the sink.
Speaker 1 (55)
Oh, and please make sure you clean that too.
Speaker 2 (56)
Sure. That's important, isn't it?
Speaker 1 (57)
Absolutely. But you mustn't wash up knives.
Speaker 1 (58)
Uh, you have to do some training before you're allowed to touch sharp objects.
Speaker 2 (59)
What should I do if there are any?
Speaker 1 (60)
Ask someone to put them in the dishwasher.
Speaker 2 (61)
Okay. Thanks. I don't want to get anything wrong.
Speaker 1 (62)
Don't worry. You'll be fine, and I'll be around to help.
Speaker 1 (64)
Uh, finally, the meat and fish counters.
Speaker 1 (65)
You need to clean the area where staff serve customers, including wiping the weighing scales.
Speaker 2 (66)
Okay. Anything else?
Speaker 1 (67)
Um, the fish is laid on ice, but when that starts to melt, you'll need to get more from the cold room.
Speaker 2 (68)
I know the staff on the food counters wear a hat. Will that be the same for me?
Speaker 1 (69)
You won't be serving customers directly, so no.
Speaker 1 (70)
But make sure you put on thermal gloves when you take anything out of the cold room.
Speaker 1 (71)
The temperature's low enough in there to get frostbite from touching things.
Speaker 2 (72)
Understood.
Good luck everyone