Advice About Private Car - IELTS Listening Answers & Explanations
From Expert on Cambridge IELTS 08 Academic Listening Test 2 · Part 2 · Questions 11–20
Audio
Questions
Questions 11–15 One Choice
Choose the correct letter, A, B or C.
Questions 16–20 Note Completion
Complete the notes below. Write NO MORE THAN THREE WORDS AND/OR A NUMBER for each answer.
Customer Details
Name: Gavin Foster
Present address: Madel House
Postcode: 16
Married years: 3
Children: 17
Occupation: doctor
Recommended insurance company: 18
Insurance start date: 19
Annual cost of insurance: $450
Payment: 20
Answers & Explanations Summary
| # | Answer | Evidence | Explanation |
|---|---|---|---|
| Q11 | A | My present car is Toyota. Of course, I think it is not bad, but I'm more interested in BMW | Excerpt/Transcript Explanation: The transcript shows the customer explaining that he currently drives a Toyota, but he is more interested in buying a BMW. Answer Explanation: The answer A means the brand the customer wants to look at and buy is BMW. Reason For Correctness: The correct answer is A because the customer clearly states that while his current car is a Toyota, he is "more interested in BMW." The keywords in the question are "brand" and "interested in", which match the customer's direct words. |
| Q12 | B | Customer: Well I think mainly for travel and work |
Excerpt/Transcript Explanation: The transcript shows the buyer saying clearly that his primary reasons for getting the car are traveling and working. Answer Explanation: The answer "B" means the customer will use the vehicle mostly for going on trips and driving to his job. Reason For Correctness: The correct answer is B because the customer directly states how he plans to use the vehicle when the saleswoman asks about its purpose. He uses the keyword "mainly", which matches "main use" in the question, followed by "travel and work". |
| Q13 | B | Saleswoman: So how about 2600ccs? Customer: Fine. I think it is the best one for me | Excerpt/Transcript Explanation: The transcript shows the saleswoman asking if 2600ccs is good, and the customer answering that it is the best option for him. Answer Explanation: The answer B means that the customer chooses an engine size of 2600ccs. Reason For Correctness: The correct answer is B because when the saleswoman suggests "2600ccs", the customer replies that he thinks it is the best one for him. He rejects the 2800ccs size earlier, making 2600ccs the engine size he needs. |
| Q14 | A | Customer: I'd like to get a grey, a metallic grey | Excerpt/Transcript Explanation: The transcript shows the buyer explaining the exact colour he wants for the car, which is metallic grey. Answer Explanation: The answer means that the customer has a specific requirement regarding the car's colour. Reason For Correctness: The correct answer is A because the customer specifies a condition for the appearance of the vehicle by choosing "colour". While the salesperson suggests yellow, the customer states his own preference: "I'd like to get a grey, a metallic grey." The other options, "model" and "mileage", are not extra conditions requested by the customer. |
| Q15 | C | Customer: Yes. I hope to get a very good breaking system | Excerpt/Transcript Explanation: The transcript shows the customer clearly saying that he wants the car to have a very good breaking system. Answer Explanation: The answer "C" means the customer specifically cares about having a good braking system in the car. Reason For Correctness: The correct answer is C because when the saleswoman asks the customer if he has any other requirements for the car, he directly states that he wants a very good breaking system. Neither steering nor electrical systems are mentioned. |
| Q16 | TK2I8 | Saleswoman: Do you know the postcode? Customer: Yes. It is TK2I8. Saleswoman: A-8? Customer: No. It is I-8 | Excerpt/Transcript Explanation: The transcript shows the saleswoman asking for the postcode and the customer clearly providing and confirming it as "TK2I8". Answer Explanation: The answer is a code of letters and numbers, "TK2I8", which represents the customer's postal code. Reason For Correctness: The correct answer is TK2I8 because when the saleswoman asks for the customer's postcode, he says "TK2I8". To avoid confusion, when she asks if it ends in "A-8", he clarifies that the letter is "I", confirming the full postcode is TK2I8. |
| Q17 | twin / two girls / two girl | Saleswoman: Do you have children? Customer: Yes. I have twin girls | Excerpt/Transcript Explanation: The transcript shows the saleswoman asking if the man has any kids, and he answers that he has twin daughters. Answer Explanation: The answer means that the customer has two daughters who were born at the same time (twins). Reason For Correctness: The correct answer is confirmed when the saleswoman asks the customer if he has any children. The customer clearly replies, "I have twin girls." Therefore, writing "twin girls" or "two girls" correctly completes the note for "Children". |
| Q18 | Bright Sky | Customer: I am not sure about the insurance company, factually. Do you have any recommendation? Saleswoman: How about Bright Sky? It is an insurance company with a good reputation | Excerpt/Transcript Explanation: The transcript shows the customer asking for advice on which insurance company to choose, and the saleswoman recommending the company named "Bright Sky". Answer Explanation: The answer refers to the name of the insurance company suggested to the customer, which is "Bright Sky". Reason For Correctness: The correct answer is "Bright Sky" because the customer asks if the saleswoman has any recommendation for an insurance company, and she suggests "Bright Sky", explaining that it has a good reputation. |
| Q19 | 1st November / 1 November / November 1 / November 1st | Customer: So I want to begin the insurance from next Monday, OK? Saleswoman: Right. Let me see. It is the first of November. Customer: Yes | Excerpt/Transcript Explanation: The transcript shows the customer asking to start the insurance next Monday, and the saleswoman confirming that this day is the first of November. Answer Explanation: The answer means the car insurance will start on November 1st. Reason For Correctness: The correct answer is confirmed when the saleswoman asks about the date of insurance. The customer says he wants it to begin next Monday, and the saleswoman checks the calendar and states that the date is "the first of November" (1st November), which the customer confirms. |
| Q20 | check / cheque | Saleswoman: How would you like to pay the cost? By credit card? Customer: May I pay by check? Saleswoman: Definitely | Excerpt/Transcript Explanation: The transcript shows the saleswoman asking about the payment method, and the man asks if he can use a check to pay, which she accepts. Answer Explanation: The answer means that the customer wants to pay the money using a bank check. Reason For Correctness: The correct answer is confirmed when the saleswoman asks how the customer wants to pay the fee. Although she suggests a "credit card", the customer asks, "May I pay by check?" and she agrees by saying, "Definitely." |
Transcript
Saleswoman: Good morning. How can I help you?
Customer: Well, I need like some advice about private car.
Saleswoman: Fine. Do you have any particular manufacturer in your mind?
Customer: My present car is Toyota. Of course, I think it is not bad, but I'm more interested in BMW.
Saleswoman: Sure. What will you use the car for?
Customer: What do you mean?
Saleswoman: I mean it is better to choose the model depending on the use. Such as for social use.
Customer: Well... I think mainly for travel and work. I like traveling. I often drive to some tour places on weekends.
Saleswoman: Fine. What size of the engine do you prefer to?
Customer: I am not sure. Could you give me some advice?
Saleswoman: How about 2800ccs?
Customer: I don't think I need a 2800ccs. The one I've got at the moment is a 2000ccs engine but I find it is a bit slow on long journeys.
Saleswoman: So how about 2600ccs?
Customer: Fine. I think it is the best one for me.
Saleswoman: What kind of gear do you want? I mean manual or automatic?
Customer: I'd want automatic - my wife has never driven a car with manual gear.
Saleswoman: OK. Well, now, here's the colour. How about yellow? It is very popular at the moment in recently.
Customer: My wife hopes to buy a bright colour, but...
Saleswoman: Yeah...
Customer: I'd like to get a grey, a metallic grey.
Saleswoman: Right. Do you have any other requirement of the car?
Customer: Yes. I hope to get a very good breaking system.
Saleswoman: Sure. Nearly each model of BMW has a good breaking system so don't worry about it.
Customer: Fine.
Saleswoman: Before taking you to have a look at the car, I'll take down your details first.
Customer: Sure.
Saleswoman: What's your full name?
Customer: Gavin Foster.
Saleswoman: Could you spell your first name?
Customer: Of course. It is G-A-V-I-N.
Saleswoman: Fine. Are you an American?
Customer: Yes. I was born in New York.
Saleswoman: And your present address?
Customer: I live in Madel House.
Saleswoman: Do you know the postcode?
Customer: Yes. It is TK2I8.
Saleswoman: A-8?
Customer: No. It is I-8.
Saleswoman: Are you married?
Customer: Yes. I have been married for three years.
Saleswoman: Do you have children?
Customer: Yes. I have twin girls.
Saleswoman: Great. OK. What's your occupation?
Customer: I am a doctor of the General Hospital. A surgeon.
Saleswoman: OK. And when would you like to start the car insurance?
Customer: I am not sure about the insurance company, factually. Do you have any recommendation?
Saleswoman: How about Bright Sky? It is an insurance company with a good reputation.
Customer: Fine.
Saleswoman: And the date of insurance?
Customer: May I drive the car today?
Saleswoman: Of course you can.
Customer: So I want to begin the insurance from next Monday, OK?
Saleswoman: Right. Let me see. It is the first of November.
Customer: Yes. Oh, how about the annual insurance fee?
Saleswoman: Let me see...
Customer: Do you have any discount now?
Saleswoman: Sorry. You know it is a peak season for us now.
Customer: OK.
Saleswoman: The insurance cost for one year is 450 dollars.
Customer: Fine.
Saleswoman: The last thing is the payment.
Customer: Oh, right.
Saleswoman: How would you like to pay the cost? By credit card?
Customer: May I pay by check?
Saleswoman: Definitely. Let's go outside and have a good look at the car.
Customer: OK.