CAR INSURANCE - IELTS Listening Answers & Explanations
From Cambridge IELTS 07 Academic Listening Test 2 · Part 1 · Questions 1–10
Audio
Questions
Questions 1–10 Form Completion
Complete the form below.
Write NO MORE THAN THREE WORDS AND/OR A NUMBER for each answer.
CAR INSURANCE
Example
Name: Answer Patrick Jones
Address: 1, Greendale
Contact number: 730453
Occupation: 2
Size of car engine: 1200cc
Type of car:
Manufacturer: Hewton
Model: 3
Year: 1997
Previous insurance company:
4
Any insurance claims in the last five years?
Yes [✓]
No [ ]
If yes, give brief details:
Car was 5 in 1999
Name(s) of other driver(s):
Simon 6
Relationship to main driver:
7
Uses of car:
– social
– 8
Start date: 31 January
Recommended Insurance arrangement
Name of company: 9
Annual cost: $ 10
Answers & Explanations Summary
| # | Answer | Evidence | Explanation |
|---|---|---|---|
| Q1 | 27 Bank Road | MAN: It's 27 Bank Road.WOMAN: 27 Bank Road. Is that in Greendale?MAN: Yes | Excerpt/Transcript Explanation: The transcript shows the man giving his street address as 27 Bank Road. The woman then checks if that address is in Greendale, and the man says yes. Answer Explanation: The answer is the house number and street name that identifies where Patrick Jones lives. Reason For Correctness: The correct answer is 27 Bank Road because when the woman asks for his address, the man says this specific name and number. The woman then asks if this place is in the area called Greendale, which matches the name already written next to the answer box on the form. |
| Q2 | a dentist / dentist | WOMAN: And could I ask what your occupation is?MAN: Dentist | Excerpt/Transcript Explanation: The transcript shows the woman asking the man about his job, and he answers that he is a dentist. Answer Explanation: The answer is "dentist," which is Patrick Jones's job. Reason For Correctness: The correct answer is "dentist" because the woman asks Patrick to tell her his "occupation" (which is a formal word for "job"), and he replies with that specific word. |
| Q3 | Sable | MAN: It's a Hewton Sable.WOMAN: Could you spell the model name please?MAN: Yes . . . S-A-B-L-E | Excerpt/Transcript Explanation: The transcript shows the man giving the full name of his car, which is a Hewton Sable. When the woman asks him to spell the model name, he spells it out letter by letter as S-A-B-L-E. Answer Explanation: The answer 'Sable' is the name of the specific type or model of the car. Reason For Correctness: The correct answer is determined by the conversation where the woman asks for the car's 'make and model.' The man answers that his car is a 'Hewton Sable.' In the insurance form, 'Hewton' is already listed as the manufacturer, so 'Sable' is the model name needed to complete the form. |
| Q4 | Northern Star | WOMAN: Right . . . we need to know the name of the company. MAN: Yes . . . it was Northern Star | Excerpt/Transcript Explanation: The transcript shows the woman asking for the name of the insurance company, and the man replies that the name of that company was Northern Star. Answer Explanation: The answer "Northern Star" is the name of the car insurance company that the man used in the past before switching to a new one. Reason For Correctness: The correct answer is found when the woman asks the man about his "previous insurer," which means the insurance company he had before the current time. The man explicitly provides the name "Northern Star" as the company he used to be with. |
| Q5 | stolen | MAN: It was stolen . . . but . . | Excerpt/Transcript Explanation: The transcript shows that when Patrick is asked about the issue with his car in 1999, he explains that it was "stolen." Answer Explanation: The answer "stolen" means that someone took Mr. Jones's car away without his permission. Reason For Correctness: The correct answer is "stolen" because when the woman asks about past insurance claims, Patrick says he had one in 1999. When she asks what the problem was, he directly says the car was "stolen." |
| Q6 | Paynter | MAN: Simon Paynter.WOMAN: Could you spell the surname please?MAN: P-A-Y-N-T-E-R | Excerpt/Transcript Explanation: The transcript shows the man giving the full name Simon Paynter and then clarifying how to spell the last name (surname) when the woman asks for it. Answer Explanation: The answer is the last name (family name) of the second person who will be allowed to drive the car. Reason For Correctness: The correct answer is "Paynter" because when the woman asks for the name of the other person who will use the car, the man says "Simon Paynter." To ensure the woman writes it down correctly, he provides his friend's name and then spells the surname (the family name or last name) letter by letter as P-A-Y-N-T-E-R. |
| Q7 | brother-in-law | WOMAN: OK thank you . . . And what relationship is he to you?MAN: He's my brother-in-law | Excerpt/Transcript Explanation: The transcript shows the insurance agent asking Patrick about his relationship to Simon. Patrick explains that the guy is his brother-in-law. Answer Explanation: The answer is the family relationship between the main driver (Patrick Jones) and the person named Simon Paynter. Reason For Correctness: The correct answer is identified when the woman asks Patrick about his connection to the second driver, Simon Paynter. Patrick responds by saying, 'He's my brother-in-law.' A brother-in-law is the brother of one's husband or wife, or the husband of one's sister. |
| Q8 | travel to work / traveling to work / travelling to work | WOMAN: Social use (murmuring). Will you be using it to travel to work?MAN: Yes . . . sometimes | Excerpt/Transcript Explanation: The transcript shows the woman asking if the man uses the car to go to his job, and the man replies that he does so some of the time. Answer Explanation: The answer means that the vehicle is used for going from his home to his job. Reason For Correctness: The correct answer is identified when the woman asks how the car will be used. After the man mentions 'social use', the woman asks if he will use it to 'travel to work'. He confirms this by saying 'Yes'. This part of the form requires identifying the second purpose of the car, which is commuting or traveling to a place of employment. |
| Q9 | Red Flag | I'm getting a couple of quotes coming up on the computer now . . . and the best bet looks like being with a company called Red Flag | Excerpt/Transcript Explanation: The transcript shows the woman looking for the best insurance prices on her computer and telling the customer that a company named Red Flag is the best choice for him. Answer Explanation: The answer is Red Flag, which is the name of the insurance company the person on the phone suggests for the car insurance. Reason For Correctness: The correct answer is identified when the insurance agent searches her system for price estimates. She mentions that the 'best bet' or the most suitable option for the man is a specific company called Red Flag. This corresponds directly to the 'Recommended Insurance arrangement' section on the form. |
| Q10 | 450 | WOMAN: And that comes out at $450 per year . . | Excerpt/Transcript Explanation: The transcript shows the woman from the insurance department telling the man that the price for the insurance is 450 dollars for one year. Answer Explanation: The answer is the amount of money Mr. Jones will pay each year for his car insurance, which is 450 dollars. Reason For Correctness: The correct answer is 450 because, towards the end of the conversation, the woman tells Patrick Jones the price for the insurance plan she found. She says the cost is $450 "per year," which matches the requirement on the form for the "Annual cost." |
Transcript
WOMAN: Hello . . . motor insurance department . . .
MAN: Oh hello . . . I'd like to ask about insurance for my car.
WOMAN: Yes, of course. I'll just take a few details. What's your name?
MAN: Patrick Jones.
WOMAN: And your address?
MAN: It's 27 Bank Road.
WOMAN: 27 Bank Road. Is that in Greendale?
MAN: Yes.
WOMAN: And what's your daytime phone number?
MAN: My work number is 730453.
WOMAN: And could I ask what your occupation is?
MAN: Dentist.
WOMAN: OK . . . now a few details about your car . . . What size is the engine?
MAN: It's 1200 ccs.
WOMAN: Thank you . . . and the make and model?
MAN: It's a Hewton Sable.
WOMAN: Could you spell the model name please?
MAN: Yes . . . S-A-B-L-E.
WOMAN: Ah yes . . . thanks. And when was it made?
MAN: 1997.
WOMAN: Lovely . . . right . . . I presume you've had a previous insurer?
MAN: Yes.
WOMAN: Right . . . we need to know the name of the company.
MAN: Yes . . . it was Northern Star.
WOMAN: Thank you, and have you made any insurance claims in the last five years?
MAN: Yes . . . one in 1999.
WOMAN: And what was the problem?
MAN: It was stolen . . . but . . .
WOMAN: That's fine, Mr Jones . . . that's all we need to know at the moment . . .
WOMAN: And will there be any other named drivers?
MAN: Just the one . . .
WOMAN: And his name?
MAN: Simon Paynter.
WOMAN: Could you spell the surname please?
MAN: P-A-Y-N-T-E-R.
WOMAN: OK thank you . . . And what relationship is he to you?
MAN: He's my brother-in-law.
WOMAN: And what will you or Mr Paynter be using the car for?
MAN: Well . . . mainly for social use . . .
WOMAN: Social use (murmuring). Will you be using it to travel to work?
MAN: Yes . . . sometimes.
WOMAN: . . . Anything else?
MAN: No. That's it . . .
WOMAN: And finally . . . when would you like to start the insurance?
MAN: I'll need it from the 31st of January.
WOMAN: Right . . . Mr Jones . . . I'm getting a couple of quotes coming up on the computer now . . . and the best bet looks like being with a company called Red Flag.
MAN: Yeah.
WOMAN: And that comes out at $450 per year . . .
MAN: Well . . . that seems OK . . . it's quite a bit lower than I've been paying up to now . . .
WOMAN: Great . . . so would you like me to go ahead with that?
MAN: Sure . . . why not?
WOMAN: How would you like to pay?