Flagstone Properties - IELTS Listening Answers & Explanations
From Cambridge IELTS 03 Academic Listening Test 1 · Part 1 · Questions 1–10
Audio
Questions
Questions 1–10 Note Completion
Complete the notes below.
Write NO MORE THAN THREE WORDS AND/OR NUMBERS for each answer.
Example
Name of agent: Flagstone
Areas dealt with: 1 north suburbs
Rent: from £250 to £2 a month
Depends on: the area
availability of 3
garage
Properties available: West Park Road
rent £4 a month
including 5
Tithe Road
rent £380 a month
including 6 rental
Viewing arrangements: meet at office on 7 at 5.00 pm
Need: letter from bank
reference from 8
Must: give 9 notice of moving in
give deposit of 10
pay for contract
Answers & Explanations Summary
| # | Answer | Evidence | Explanation |
|---|---|---|---|
| Q1 | the city centre / city centre / the city center / city center | just to let you know that our main areas, the main areas we deal with, are the city centre itself JON: City centre uh-huh.JANICE: And the north suburbs |
Excerpt/Transcript Explanation: The transcript shows Janice explaining to the customer that the company mainly works in two spots: the middle of the city and the northern areas outside the middle. Answer Explanation: The answer means the central part of the city, where there are usually many shops and businesses. Reason For Correctness: The correct answer is the city centre because the property agent, Janice, lists it as one of the two primary locations where their company manages rental properties. She mentions that they 'deal with' the 'city centre itself' before mentioning the 'north suburbs,' which is already written in the notes. Pay attention to the phrase 'main areas we deal with' as it is a synonym for 'Areas dealt with.' |
| Q2 | 500 | JANICE: Certainly. It really ranges from £250 per month.JON: Only £250?JANICE: Yes, to about £500 depending on a number of different factors | Excerpt/Transcript Explanation: The transcript shows the agent telling the customer that the house rent starts at 250 pounds and can be as much as 500 pounds. Answer Explanation: The answer is the price range for renting a house, from 250 pounds to 500 pounds each month. Reason For Correctness: The correct answer comes from the part where the agent talks about price. She says the rent "ranges from £250" and goes up "to about £500." |
| Q3 | a garden / garden | JANICE: Yes, to about £500 depending on a number of different factors.JON: What does it depend on?JANICE: Well, obviously the quality of the area. And then whether there’s a garden | Excerpt/Transcript Explanation: The transcript shows Janice explaining that the cost of rent changes based on several details, specifically mentioning that one factor is if the house has a garden. Answer Explanation: The answer is "garden," which refers to the grassy outdoor area attached to a house. Reason For Correctness: The correct answer is "garden" because the rental agent (Janice) explains that the price of a rental house is not fixed. Instead, it "depends on" specific details or features of the property. She lists three main factors: the "area" (location), the presence of a "garden," and the presence of a "garage." Since "the area" and "garage" are already listed in the notes, "garden" is the missing term. |
| Q4 | 325 | Well, there’s one on West Park Road which is £325 a month | Excerpt/Transcript Explanation: The transcript shows that the house located on the street called West Park Road has a monthly rental price of £325. Answer Explanation: The answer is 325 pounds, which is the cost to rent the first house mentioned by the agent each month. Reason For Correctness: The correct answer is 325 pounds because the agent, Janice, mentions this specific price when describing the first property available for rent on West Park Road. Looking at the notes provided in the task, you can see that the question specifically asks for the monthly rent of the West Park Road property. |
| Q5 | the water bill / water bill / the water / water | JANICE: OK. Well, there’s one on West Park Road which is £325 a month.JON: Are the bills included?JANICE: Well, that one just includes the water bill | Excerpt/Transcript Explanation: The transcript shows Janice giving the price of the first house. When Jon asks if he has to pay for other things like bills, she explains that the water bill is part of the rent. Answer Explanation: The answer means that the cost of water is already part of the monthly rent for the house on West Park Road, so the renter does not pay extra for it. Reason For Correctness: The correct answer is '(the) water (bill)' because Janice tells Jon that for the property on West Park Road, the price includes the water bill. The word 'includes' is used to show that a specific cost is part of the total amount mentioned. |
| Q6 | the telephone rental / telephone rental / the telephone / telephone / the phone rental / phone rental / the phone / phone | JANICE: No, I’m afraid not, but it does include the telephone rental | Excerpt/Transcript Explanation: The transcript shows the agent telling Jon that the rent for the Tithe Road house covers the cost of the phone service. Answer Explanation: The answer means that the monthly price for the house on Tithe Road also pays for the cost of the house's telephone service. Reason For Correctness: The correct answer is derived from the conversation about the second property located on Tithe Road. When Jon asks if the rent of £380 includes water, Janice explains that it does not, but it "does include the telephone rental." This matches the form's requirement to list what is included in the rent for that specific property. |
| Q7 | Wednesday afternoon / Wednesday | JANICE: No, I’m sorry we don’t have any availability for Thursday. How about Wednesday afternoon?JON: OK. That’s fine. Would 5.00 be OK?JANICE: Yes, fine. 5.00 it is. Just come to the Flagstone Offices | Excerpt/Transcript Explanation: The transcript shows that the agent (Janice) cannot meet on Thursday, so she offers Wednesday afternoon. Jon agrees to this day and time (5:00) and plans to go to the company's office. Answer Explanation: The answer identifies the day and part of the day when Jon will meet the agent at the office to see the houses. Reason For Correctness: The correct answer is determined by the conversation between Jon and Janice. Jon first suggests meeting on Thursday, but Janice says they are busy then. She suggests meeting on Wednesday afternoon instead. Jon agrees to this, and they set the time for 5:00 pm. Keywords to look for are 'availability', 'Wednesday afternoon', and '5.00'. |
| Q8 | your employer / employer | JANICE: And then a reference letter from your employer | Excerpt/Transcript Explanation: The transcript shows Janice telling Jon that he must get a letter from his boss or the company where he works to prove he is a good choice for renting. Answer Explanation: The answer means the person or company that pays you to work for them, also known as your boss. Reason For Correctness: The correct answer is 'employer' because when the agent, Janice, explains what papers are needed to rent a house, she mentions a 'reference letter' from the person Jon works for. In the transcript, she clearly says he needs this letter from his 'employer'. |
| Q9 | two weeks' / 2 weeks' / two weeks / 2 weeks / two-week / 2-week | Great, and then we would need you to give 2 weeks’ notice of moving in | Excerpt/Transcript Explanation: The transcript shows Janice explicitly stating that Jon needs to provide a two-week notice before the move-in date. Answer Explanation: The answer means Jon must tell the rental agent 14 days (or two weeks) before the day he wants to move into his new home. Reason For Correctness: The correct answer is found when Janice explains the rules for renting a house. She mentions that after getting letters from a bank and an employer, the renter must give some time—a 'notice'—before they can move in. She says this period is exactly two weeks. |
| Q10 | 1 month's rent / one month's rent / a month's rent | That’s one month’s rent, whatever the amount is | Excerpt/Transcript Explanation: The transcript shows Janice clearly stating that the required deposit is the same as the cost of one month's rent. Answer Explanation: The answer means that the money paid as a security deposit must be equal to the cost of staying in the house for one month. Reason For Correctness: The correct answer is found when Jon asks Janice about the 'deposit' required for the house. Janice explains that the amount is 'one month’s rent', regardless of which property he chooses. The word 'deposit' refers to the money you pay before moving in to protect the owner from damage or unpaid bills, and 'rent' is the regular payment for living there. |
Transcript
JANICE: Hello ... Flagstone.
JON: Oh hello; is that Flagstone Properties?
JANICE: Yes that’s right. Flagstone here. How can I help you?
JON: Hello. I’m ringing just to make enquiries about renting a house. My name’s Jon Anderson.
JANICE: Yes, Mr Anderson. What sort of thing were you looking for?
JON: Two-bedroomed house with garden.
JANICE: Well. .. yes, sir, that shouldn’t be any problem ... just to let you know that our main areas, the main areas we deal with, are the city centre itself...
JON: City centre ... uh-huh.
JANICE: And the north suburbs.
JON: Oh well... we were most interested in the Northern areas actually.
JANICE: Right... yes... What sort of price were you thinking of?
JON: Well... could you give me some idea?
JANICE: Certainly. It really ranges from £250 per month.
JON: Only £250?
JANICE: Yes, to about £500 depending on a number of different factors.
JON: What does it depend on?
JANICE: Well, obviously the quality of the area. And then whether there’s a garden.
JON: Well, as I said, we’d want a garden.
JANICE: And a garage pushes up the price.
JON: Right... well, we wouldn’t necessarily need one. I think about £350 a month would be our limit.
JANICE: OK. Well.. . would you like to have a look at a couple of properties, sir?
JON: Yes, that’d be great.
JANICE: Looking at our files ... I think we’ve got two which might suit you ...
JON: Hang on. I’ll just get a pen. Right.
JANICE: OK. Well, there’s one on West Park Road which is £325 a month.
JON: Are the bills included?
JANICE: Well, that one just includes the water bill.
JON: OK, right.
JANICE: And the second house is in Tithe Road. I’ll just spell that for you ... OK?
JON : Yep.
JANICE: T-I-T-H-E Road.
JON: Got that. And how much is that one?
JANICE: That’s £380.
JON: 380. Is that including water?
JANICE: No, I’m afraid not, but it does include the telephone rental.
JON: Oh well, that’s not too bad then. So,. ..
JANICE: So, when would you be available to see them?
JON: Well, I’ll be in town next week . . . say . . . Thursday?
JANICE: No, I’m sorry we don’t have any availability for Thursday. How about Wednesday afternoon?
JON: OK. That’s fine. Would 5.00 be OK?
JANICE: Yes, fine. 5.00 it is. Just come to the Flagstone Offices.
JON: Oh, before I forget. What sort of things do I need to get done ... to rent with you?
JANICE: Well, the most important thing is a letter from your bank ...
JON: No problem . . .
JANICE: And then a reference letter from your employer.
JON: Yes, that’s OK.
JANICE: Great, and then we would need you to give 2 weeks’ notice of moving in ...
JON: Right... 2 weeks’ notice. And what about a deposit?
JANICE: That’s one month’s rent, whatever the amount is.
JON: OK. One month. Is that it?
JANICE: No, sorry, one more . . . you will have to pay for the contract.
JON: Oh yes. I’d forgotten about that. OK, fine. So I’ll start arranging those, and I’ll . . .
JANICE: ... I’ll see you next week.
JON: Yes. Thanks very much. Bye.
JANICE: Goodbye.