Travelite Travel Agency Information Line - IELTS Listening Answers & Explanations
From Cambridge IELTS 04 Academic Listening Test 4 · Part 2 · Questions 11–20
Audio
Questions
Questions 11–15 One Choice
Choose the correct letter, A, B or C.
Questions 16–20 Table Completion
Complete the table below.
Write NO MORE THAN THREE WORDS AND/OR A NUMBER for each answer.
| Length of holiday | Cost per person (including all accommodation costs) | Special offers included in price |
|---|---|---|
| 3 days | $ 16 | Pick up from the 17 |
| 7 days | $350 | As above plus
• book of 18 • maps |
| 14 days | $ 19 | As above plus membership of a 20 |
Answers & Explanations Summary
| # | Answer | Evidence | Explanation |
|---|---|---|---|
| Q11 | B | If you want to hear our latest price lists, please press two | Excerpt/Transcript Explanation: The transcript states that if a person wants to know the current prices for the travel services, they should push button number two on their phone. Answer Explanation: The answer is the number two. Reason For Correctness: The correct answer is B because the person speaking tells the caller exactly which number to push for different types of information. To find out the prices (which is how much the holidays cost), the speaker says to press number two. In this context, 'price lists' refers to the amount of money a customer needs to pay for a holiday. |
| Q12 | A | We offer guided walking tours to suit the discerning traveller in twelve different centres throughout the whole of Western Europe | Excerpt/Transcript Explanation: The transcript says that the company provides walking tours in twelve different locations, and all of those locations are throughout Western Europe. Answer Explanation: The answer means that right now, Travelite only has walking holidays in the Western part of Europe. Reason For Correctness: The correct answer is A because the speaker mentions that they have twelve locations for their tours, and all of them are located within Western Europe. Although they plan to open a location outside of this area in the future, 'currently' (right now) they are only in Western Europe. Keywords like 'Western Europe' help identify the specific area where they operate. |
| Q13 | A | Each day we offer three separate walks catering for all skills and fitness levels | Excerpt/Transcript Explanation: The transcript states that every day, the company provides three different walking paths to accommodate people with various abilities and physical health conditions. Answer Explanation: The answer means that the walking trips are made for many different people, including those who are beginners and those who are very experienced walkers. Reason For Correctness: The correct answer is A because the speaker mentions that they provide three different types of walks every single day. These walks are specially designed to match the 'skills and fitness levels' of all their guests. This shows that the agency makes sure there is a suitable walking option for everyone, regardless of how good they are at walking or how fit they are. |
| Q14 | A | Unlike almost all travel operators who happily charge large supplements for single rooms, we guarantee that no single client will pay more, even when only double rooms are available for them | Excerpt/Transcript Explanation: The transcript explains that while most travel companies charge extra money for one person staying in a room, this company promises that a person traveling alone will not pay extra, even if they stay in a room made for two people. Answer Explanation: The answer means that people traveling alone pay the same price as everyone else, without any extra charges. Reason For Correctness: The correct answer is A because the speaker explains that Travelite does not charge a 'supplement,' which is an extra fee common in the travel industry for people staying alone. They guarantee that solo travelers will not pay more money than others, even if they are given a larger 'double room' because no single rooms are available. This ensures that the cost for a person traveling alone remains equal to others. |
| Q15 | B | Entertainment is laid on nearly every night with tour leaders on hand to organise lectures, games, quizzes and respond to any special requests from guests | Excerpt/Transcript Explanation: The transcript says that fun things like games and talks are planned for almost every evening, and the tour leaders are there to help and listen to what the guests want. Answer Explanation: The answer B means that fun activities happen on most of the evenings during the holiday, but not necessarily all of them. Reason For Correctness: The correct answer is B because the speaker states that entertainment is available 'nearly every night.' In English, 'nearly every' is a synonym for 'most.' It is not 'every night' (choice C) because 'nearly' implies there might be a few nights without scheduled entertainment. Choice A is incorrect because while guests can make special requests, the entertainment is already 'laid on' (planned and provided) by the staff on a regular basis. |
| Q16 | 180 | The three-day holiday costs one hundred and eighty dollars for all accommodation, food and walking, and for the first time this year we are including in that price the cost of picking you up from the nearest station |
Excerpt/Transcript Explanation: The transcript explains that the three-day holiday costs 180 dollars. This price covers everything, including a place to stay, meals, and the walking tours. Answer Explanation: The answer is 180, which is the price in dollars for a three-day walking holiday. Reason For Correctness: The correct answer is 180 because the speaker lists the costs for different trip lengths. When describing the 3-day trip, the speaker mentions that the price is one hundred and eighty dollars, which corresponds to the number 180. |
| Q17 | nearest station | The three-day holiday costs one hundred and eighty dollars for all accommodation, food and walking, and for the first time this year we are including in that price the cost of picking you up from the nearest station |
Excerpt/Transcript Explanation: The transcript explains that for the 3-day trip, the company will drive customers from the closest travel station to their destination as part of the price. Answer Explanation: The answer refers to the train or bus building that is closest to where the holiday begins. Reason For Correctness: The correct answer is based on the section of the transcript where the speaker talks about the costs and special deals for the 'three-day holiday'. They mention that the price now includes coming to get the travelers from the closest stop, which they call the 'nearest station'. |
| Q18 | local history | The seven-day holiday costs three hundred and fifty dollars per person and, as well as including the offers of the three-day holiday, also includes a magnificent book giving the local history | Excerpt/Transcript Explanation: The transcript explains that the one-week (seven-day) trip package includes a gift: a high-quality book that explains the history of the local area. Answer Explanation: The answer 'local history' refers to stories and facts about the past of the specific area or place where the holiday happens. Reason For Correctness: The correct answer is 'local history' because the speaker mentions that for the seven-day holiday, guests receive a 'magnificent book giving the local history'. In the table, this matches the requirement for a 'book of' something included in the special offers. |
| Q19 | 690 | For the fourteen-day holiday, our special price is six hundred and ninety dollars per person and that includes all the offers for the three- and seven-day holidays plus membership of a local walking club so you can better enjoy the full flavour of the local life |
Excerpt/Transcript Explanation: The transcript says that for a trip lasting two weeks (14 days), the special cost is 690 dollars for each person. Answer Explanation: The answer is the cost (690 dollars) for a 14-day holiday trip. Reason For Correctness: The correct answer is 690 because the travel agent lists information for holidays of different lengths. When talking about the longest option (the fourteen-day holiday), the speaker says the special price is six hundred and ninety dollars. Using numbers instead of words is common when filling out forms or tables. |
| Q20 | walking club / local walking club | For the fourteen-day holiday, our special price is six hundred and ninety dollars per person and that includes all the offers for the three- and seven-day holidays plus membership of a local walking club so you can better enjoy the full flavour of the local life |
Excerpt/Transcript Explanation: The transcript states that for the 14-day holiday, the price includes all previous offers plus joining a local walking club to experience the local lifestyle. Answer Explanation: The answer is a local walking club that customers can join if they choose the longest holiday option. Reason For Correctness: The correct answer is 'walking club' or 'local walking club' because the narrator describes the additional benefits of the 14-day holiday package. They mention that this package includes everything from the shorter trips plus a specific membership as a bonus for travelers. Keywords like 'membership' and 'local life' help identify this special feature. |
Transcript
SPEAKER 1: Thank you for calling the free Travelite Travel Agency Information Line. You will not be charged for this call.
In order to deal with all calls effectively, we offer you a number of options. Please listen carefully and press your required number at the appropriate time, or dial a new number.
If you want to hear about special offers, please press one. If you want to hear our latest price lists, please press two. If you want to make a complaint, please press three. If you want information about our new walking holidays, please press four now.
SPEAKER 2: Thank you for calling our Travelite Walking Holidays Line. We have been offering a wide variety of walking holidays to suit all tastes for just three years, but already we have won two awards for excellence in this field. We offer guided walking tours to suit the discerning traveller in twelve different centres throughout the whole of Western Europe. We are planning to open our first centre outside this area in the coming year, so watch out for developments.
But the pride of Travelite is the level of guidance and support we offer on our walks. All are planned in detail by our highly trained guides, who all work in a variety of different Travelite locations, so we can guarantee standards. Each day we offer three separate walks catering for all skills and fitness levels.
We also pride ourselves on our friendly service, particularly important for the increasing numbers of people who choose to holiday alone. Unlike almost all travel operators who happily charge large supplements for single rooms, we guarantee that no single client will pay more, even when only double rooms are available for them. And the day doesn't end with the return to base ... after our dinner at communal tables designed to make all our guests feel part of a family atmosphere ... Entertainment is laid on nearly every night with tour leaders on hand to organise lectures, games, quizzes and respond to any special requests from guests.
The following is a summary of costs and special inclusive offers on holidays for the coming summer. We have three lengths of holiday: three-day, seven-day and fourteen-day. The three-day holiday costs one hundred and eighty dollars for all accommodation, food and walking, and for the first time this year we are including in that price ... the cost of picking you up from the nearest station. The seven-day holiday costs three hundred and fifty dollars per person and, as well as including the offers of the three-day holiday, also includes a magnificent book giving the local history. On top of that, we are able to include free maps ... for you to better enjoy the walking and even plan in advance, if you wish.
For the fourteen-day holiday, our special price is six hundred and ninety dollars per person and that includes all the offers for the three- and seven-day holidays plus ... membership of a local walking club ... so you can better enjoy the full flavour of the local life.
For further information, please contact your local travel agent. Thank you for calling the Travelite Travel Agency Information Line ... (fade out)