Part 1: Listen and answer questions 1-8
1. Operator: Can I help you?
Inquirer: Yes. Could you give me Hilton Hotel's telephone number, please?
Operator: 745 5757.
Inquirer: Thanks.
2. Operator: Can I help you?
Inquirer: Yes. Could you tell me British Rail's telephone number, please?
Operator: 723 9861.
Inquirer: Thank you very much.
3. Inquirer: Is that 8230 3541?
Operator: Yes. Can I help you?
Inquirer: I'd like to speak to Miss Green, please.
4. Inquirer: Is that 6231 7799?
Operator: Yes. Who do you want to speak to?
Inquirer: Doctor Peter White, please.
5. Inquirer: Is that 6401 6589?
Operator: Yes. Who do you wish to speak to?
Inquirer: Sally Smith, please.