The chart and table illustrate the data from the final survey of library users at a university. The pie chart indicates the types of library users, and the table shows library user satisfaction.
Overall, the library users are mostly full-time undergraduates, followed by full-time postgraduates, with the smallest category is the academic staff. In terms of satisfaction, the helpfulness of staff has the highest number. In contrast, the availability of journals is rated at the lowest level of satisfaction.
In terms of library users, full-time undergraduate shows the biggest amount of users coming to library with 44% from all categories. This is followed by full-time postgraduate users which is 25% from all categories. On the other hand, 16% is from part-time postgraduate, 8% is from distance learning, followed by the smallest number of users, which is from the academic staff with only 7% from all categories.
In library user satisfaction, it can be seen that the helpfulness of staff received the highest number of satisfaction which is 95% accounted for very satisfied category and 5% in the fairly satisfied. This is followed by the library opening hours, with 65% in the very satisfied category and 35% in the fairly satisfied category. On the other hand, availability of books was rated with just 50% in the very satisfied category, followed by 40% in the fairly satisfied category, and 10% in the not satisfied category. For instance, the reliability of wi-fi surveys shows that 48% of users are very satisfied, 33% are fairly satisfied, and 19% are in the not satisfied category. The availability of journal ratings shows the lowest rate in the very satisfied category, which is only 45%, followed by 35% in the fairly satisfied category, and 20% in the not satisfied category.
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The chart and table illustrate the data from the final survey of library users at a university. The pie chart indicates the types of library users, and the table shows library user satisfaction.
Overall, the library users are mostly full-time undergraduates, followed by full-time postgraduates, with the smallest category is the academic staff. In terms of satisfaction, the helpfulness of staff has the highest number. In contrast, the availability of journals is rated at the lowest level of satisfaction.
In terms of library users, full-time undergraduate shows the biggest amount of users coming to library with 44% from all categories. This is followed by full-time postgraduate users which is 25% from all categories. On the other hand, 16% is from part-time postgraduate, 8% is from distance learning, followed by the smallest number of users, which is from the academic staff with only 7% from all categories.
In library user satisfaction, it can be seen that the helpfulness of staff received the highest number of satisfaction which is 95% accounted for very satisfied category and 5% in the fairly satisfied. This is followed by the library opening hours, with 65% in the very satisfied category and 35% in the fairly satisfied category. On the other hand, availability of books was rated with just 50% in the very satisfied category, followed by 40% in the fairly satisfied category, and 10% in the not satisfied category. For instance, the reliability of wi-fi surveys shows that 48% of users are very satisfied, 33% are fairly satisfied, and 19% are in the not satisfied category. The availability of journal ratings shows the lowest rate in the very satisfied category, which is only 45%, followed by 35% in the fairly satisfied category, and 20% in the not satisfied category.
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