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Part 2

Band 5+: Describe a bad service you received in a restaurant/shop You should say: When and where it happened What happened How you reacted And explain how you felt about the experience

Note: Both the topic and the answer were submitted by one of our users.
54% Accuracy The overall pronunciation accuracy of your speech, reflecting how well a native speaker can comprehend it.
Polished transcript:
Male Female
Yes, I would like to talk about a recent issue that happened a few months back. It was a car parking issue at a restaurant near Kanwaram International Airport. We went to the Cross-Country Restaurant a few months ago, and they don't provide car parking for customers. I called the customer service, but the security did not respond to me. After a while, I found a place to park for a short time. At that moment, I felt very bad because most of the people in the restaurant had to deal with the same issue, and they had a large space for parking. However, they didn't want to allocate it for customers. I realized it was concerning because parking should be provided for customers. Additionally, my friend recommended the food at the restaurant, but apart from that, they didn't offer other essential services, such as credit card machines or payment machines for customers. It is very important to have debit card machines or credit card machines in a restaurant. It is necessary for customer convenience.
Actual audio transcript (What native speakers are likely to hear):

Yes, I would like to talk about a recent issue which was the up-up of the few months back. So that was a car parking issue at a restaurant. So it is made to the Kanwaram International Airport. So we went to the cross-country restaurant a few months back. So they don’t provide a car parking for customers. They don’t for the customer. Then I called the customer and he said, and the security did not respond to me. And after a while I got a place to park over there for a while. So that time I felt very bad because most of the people who were in the restaurant and the makes a large space for parking. But they don’t want to take it away and they don’t want to take the place for a parking. So that time I realized it is a worry because we say provide to the customers. And along with that, the food, my friend’s suggestion is a food restaurant to be. But apart from that, they don’t provide any other things such as credit card machines or piping machines towards the customers. Because it is very important to have a debit card machine. Debit card machines or credit card machines in the restaurant. It is necessary to be there.

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Speaking Time: 70 seconds

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