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Part 2

Band 7+: Describe a time when you received good service in a shop/store You should say: Where the shop is When you went to the shop What service you received from the staff And explain how you felt about the service

Note: Both the topic and the answer were submitted by one of our users.
77% Accuracy The overall pronunciation accuracy of your speech, reflecting how well a native speaker can comprehend it.
Polished transcript:
Male Female
The place where I received excellent service that I want to talk about is a Korean skincare and beauty shop called Theiam. It's located in the Mega Silk Way Mall, which is on B-Avenue. You probably know this one. This shop specializes in cosmetics, skincare, hair care, makeup, and also wellness products like supplements. I go to the shop quite often, and each time I receive great service. I always find what I'm looking for and have a positive experience. When I first went there, they helped me identify my skin type and find the right skincare products. They are very professional and knowledgeable about skin, the ingredients of the products they sell, and which products address specific skin concerns. I ask a lot of questions, and they always provide helpful answers and can assist with any request. I'm quite sure of that. I felt really good about the experience. There was no pressure to buy anything. You know, sometimes when you go to a store, you feel like the staff expects you to purchase something when they're consulting you. There was no such pressure here. They were also polite and smiling, which I really appreciate in anyone, especially those who provide services. Another memorable aspect was that there was no rush. They dedicated time to me, which was very pleasant.
Actual audio transcript (What native speakers are likely to hear):

So the place where I received a good service that I want to talk about is a korean skincare beauty shop, theiam. It’s, um, in the mega silk way mall, uh, which is on. Covered by b revenue. You probably know this one. So this shop, uh, specializes, uh, cosmetics, skincare, hair care, and makeup, and also wellness, for example, supplements. I do go to the shop quite often, and each time I receive a good service, I find what I want, and I just, um, have a good mood visit in this shop, um, when I first went there, they helped me to identify my skin type, find the correct skincare. Um, they are very professional. They know a lot about skin, about the ingredients of the products they’re selling and which products address what issue. Um, I ask a lot of questions, and they give answers and can help with any type of request, I’m quite sure. Um, well, how I felt, m I felt quite good, actually. There was no pressure. Like, you know, quite often when you go to a store, you feel that, um, when they are consulting you, they expected to buy something. There was no such pressure. Uh, they were also polite and smiling. I really appreciate it in any person, and especially in those who provide services. And, um, another pointed scene. Ah, there was no rush. They devoted time to me, and that was quite pleasant for.

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Speaking Time: 88 seconds

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Describe a time when you received good service in a shop/store You should say: Where the shop is When you went to the shop What service you received from the staff And explain how you felt about the service

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