The bar graph and table demonstrates about customer satisfaction levels in the United States with airlines and aspects of air travel in different year in 1999, 2000, and 2007.
Overall, most satisfied customer in airlines and the least dissatisfied customer in 2007.Most uninterested passenger in 1999. Country of flight attendents had the most satisfied customer in 2007. Price of tickets increased over the period.
In 1999, customer had the most dissatisfied about 32%, and 65% customer satisfied for service in airlines. Customer satisfaction ratio increased by 69% in 2000. Most satisfaction ratio in 2007 about to 72% which shows most customer came to next time for air travel.
Courtesy of flight attendents had the most satisfied in 2007. Meanwhile, satisfaction about comfortness of seat was the least satisfied about at 47%.Courtesy of check-in/gate agents satisfied about 88% in 2007. Despite increased of price of tickets people had satisfied in to travel by US airlines, 65% customer satisfied in 2007. Schedule had satisfied about at 79% in 2000.
