The line graph illustrates the number of enquiries received by a tourist information office in the UK from January to June, categorized by three methods of contact: in person, by letter/email, and by telephone.
Overall, in-person enquiries increased dramatically over the six-month period and became the dominant method by June. Telephone enquiries also showed an upward trend after an initial fluctuation, whereas requests made by letter or email declined steadily and became the least common form of contact.
In January, telephone enquiries were the most frequent at approximately 900, followed by letters or emails at around 800. In-person visits were the lowest, at roughly 400. Over the next two months, telephone enquiries dipped slightly in February before rising to about 1,000 in March. Meanwhile, in-person enquiries grew steadily from 400 to approximately 800, overtaking written correspondence by March. By contrast, letters and emails showed a gradual decline during this period.
From April onwards, the upward trend in face-to-face enquiries became more pronounced, climbing sharply from around 1,200 in April to nearly 1,900 in June, the highest figure on the chart. Telephone enquiries also increased consistently, reaching approximately 1,600 by the end of the period. In contrast, enquiries made by letter or email fell significantly, dropping to just under 400 in May and remaining at that level in June.