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Band 5+: The charts below show the performance of a bus company in terms of punctuality, both actual and target, and the number of complaints and passengers.

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The image contains two bar charts. The first chart shows "Percentage of services arriving on time (actual and target)" with the years 1999-2003 on the x-axis; 1999: actual 86%, target 85%; 2000: actual 84%, target 84%; 2001: actual 83%, target 85%; 2002: actual 82%, target 85%; 2003: actual 83%, target 85%. The second chart shows "Number of complaints (per thousand passenger's journeys)" with the years 1999-2003 on the x-axis; 1999: 120; 2000: 100; 2001: 80; 2002: 60; 2003: 140.

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The bar charts underneath represents percentage on how much times bus arrived on time, with actual and target (amount that bus company willing to achieve), and the number of complaints and passangers.

Overall, it is clear that bus drivers in 1999 was the most punctual compared to further years, while in all observed time they did not reach they target number, except in 2003. However, passengers were not fully satisfied by bus services, most of the time amount of complaints grow through years, so it has reached peak in 2003.

According to the chart, 85% of buses have arrived on time in 1999, then decreased to 82% in 2000 followed by rise in 2001, from this point value was between 84 and 85 % untill the end. As for target score it started with 86% in 1999 and fall by 2% after each two years, only in 2003 number was around 84.5%.

Moving to number of complaints, value fluctuates from the start until 2001 which is approximately 70 complaints, then steadily grow up to 2003 and get to 120.

Word Count: 179

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Overall Band Score

(+/- 0.5)

Vocabulary Complexity:
B1 - Intermediate
Using more sophisticated words could be beneficial.

Grammar Mistakes: N/A

Vocabulary Repetition:

number: 4

complaints: 4

target: 3

years: 3

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Task Response

5.5

The task is mostly addressed, but there are some inaccuracies and omissions in the report. The key features of the charts are identified, but there are some discrepancies in the data interpretation.

Coherence & Cohesion

4.5

The report is mostly coherent and cohesive, but there are some issues with paragraphing and the flow of ideas. Some sentences are overly complex and could be clearer.

Lexical Resource

4.5

There is a good range of vocabulary used, but some inaccuracies and repetitions are present. More precise and varied vocabulary could enhance the report.

Grammatical Range & Accuracy

4.5

A variety of sentence structures are attempted, but there are errors in grammar and punctuation throughout the report. More attention to accuracy is needed.

Answers On The Same Topic:

The charts below show the performance of a bus company in terms of punctuality, both actual and target, and the number of complaints and passengers.

The bar chart depicts how the percentage of services arriving on time, and the number of complimants( per thousand passenger jouneys) changes, from 1999 to 2003. Overall, 4 times in row Actual perfomance was lower than Target, but in 2003 becomes higher. Additioonally, number of complimants showed the moderate grew throughout, while in evry part […]

Band 4+

The charts below show the performance of a bus company in terms of punctuality, both actual and target, and the number of complaints and passengers.

The bar charts compare actual and target performances in terms numbers of passenger’s journeys complaints and proportion of services arriving on time from 1999 to 2003. Overall, it is clear that the proportion of services increased, whereas the number of complaints experienced a downward trend with some fluctuations. Both actual and target performances had the […]

Band 4+

The charts below show the performance of a bus company in terms of punctuality, both actual and target, and the number of complaints and passengers.

The charts illustrate how often a bus company met its intended arrival times in terms of its punctuality over a five-year period, alongside the amount of negative passengers’ feedback from 1999 to 2003. Overall, the company consistently failed to meet such expectations, except for 2003. Additionally, an upward trend was evident in the number of […]

Band 8+

The charts below show the performance of a bus company in terms of punctuality, both actual and target, and the number of complaints and passengers.

Given are two charts comparing and contrasting the proportion of buses arriving punctually, considering both actual and target results, along with the number of complaints received from passengers over a period of five years. Overall, it is lucid that while the percentage of anticipated targets had a downward trend over time, the proportion of real […]

Band 7+

The charts below show the performance of a bus company in terms of punctuality, both actual and target, and the number of complaints and passengers.

Figure provides comparison between actual and target time busses of a company were on time during 1999 and 2003. Also numbers of customers’ complaints are demonstrated in a bar chart. Overall, the data presents that actual values reached the planned timings at the end of the duration. Consequently, passengers complaints followed the same increasing pattern. […]

Band 5+

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Band 5+: The charts below show the performance of a bus company in terms of punctuality, both actual and target, and the number of complaints and passengers.

Check Your Answer On This Topic?

Generate A Band-9 Sample Answer?

Overall Band Score

Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

Answers On The Same Topic:

The charts below show the performance of a bus company in terms of punctuality, both actual and target, and the number of complaints and passengers.

The charts below show the performance of a bus company in terms of punctuality, both actual and target, and the number of complaints and passengers.

The charts below show the performance of a bus company in terms of punctuality, both actual and target, and the number of complaints and passengers.

The charts below show the performance of a bus company in terms of punctuality, both actual and target, and the number of complaints and passengers.

The charts below show the performance of a bus company in terms of punctuality, both actual and target, and the number of complaints and passengers.

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