The bar chart compares the real and intended percentage of services performed by a bus company along with the dissatisfaction from the users for a period of five years.
Overall, it can be observed that the true services rendered by the bus company fluctuated gradually, whereas there was slight decrement in the predicted task over the course of five years. Likewise, the targeted job exceeded the true performance for the year 2003. Similarly, there were significant ups and downs in dissatisfaction report by passengers, with an overall increase in the last year.
Firstly, there was a minor difference of a single percentage between planned and actual services which increased prominently in the succeeding year. However, the gap reduced in following years, and eventually the performance superseded the estimated performance in the last year.
Secondly, the reports received by the bus company from users expressing concern about services rose mildly and depleted shortly for a year 2001. However, it began to increase swiftly with increments up to one hundred and twenty for the year 2003.