Pie Chart

Band 4+: The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel's customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010.

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The image contains two pie charts presenting the results of a questionnaire on customer service at the Parkway Hotel for 2005 and 2010; in 2005, 45% rated it excellent, 21% good, 14% satisfactory, 15% poor, and 5% very poor; in 2010, 39% rated it excellent, 28% good, 17% satisfactory, 12% poor, and 4% very poor, each chart represents responses from 100 guests.

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The pie chart illustrates the result of a questionnaire that asked visitors to the Parkway hotel. The same questionnaire was given to 100 guests in the years 2005 and 2010.

Overall satisfactory occuped on the top of the chart with 45%. The 21% of people asked the customer service was poor. Very poor was asked 15% 1% more than good. The lowest was excelient.

After 5 years good increased and gone to the top with 39%. Excellent was grew up to 23% 4 times more that in 2005. Satisfatory what was the highest figure in 2005 droped down to 17%. poor decrease to 12%. The lowest figure was very poor with 4%

Consequintly good was dominated figure in 2010 and was the highest sector on this chart. Excellent what was the lowesrt figure in 2005 grew up with 28%. Satisfatory despite the highest figure in 2005, droped down to 17%. Very poor decreased 15% to 4%. Poor decreased too 21% to 12%.

Word Count: 162

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Overall Band Score

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Vocabulary Complexity:
A1 - Beginner
Aim to use more advanced language.

Grammar Mistakes: N/A

Vocabulary Repetition:

figure: 5

chart: 3

asked: 3

highest: 3

Try using synonyms for the above words

Task Response

The report attempts to address the task by describing the two pie charts, but it contains significant inaccuracies and misinterpretations of the data. For example, it incorrectly states that 'satisfactory' was the top category in 2005 (it was 'excellent' at 45%), and it misreports the percentages for 'good' and 'very poor' in 2005. The overall trend is not clearly summarized, and the report lacks a clear overview. To improve, focus on accurately reporting the main features, such as the highest and lowest categories in each year, and provide a clear comparison of changes over time. Ensure that all data points are correctly transcribed from the visual information.

Coherence & Cohesion

The report has a basic structure with an introduction and a paragraph for each year, but the flow is disrupted by frequent errors and unclear referencing. The message is often difficult to follow due to incorrect word choices and awkward phrasing. The use of cohesive devices is limited and sometimes inaccurate (e.g., 'Consequintly'). Paragraphing is present but not always logical, and the final paragraph repeats information from the previous one, causing redundancy. To improve, focus on clear topic sentences, use a range of linking words accurately, and ensure each paragraph has a distinct purpose.

Lexical Resource

The vocabulary is limited and repetitive, with several incorrect word choices (e.g., 'occuped' for 'occupied', 'excelient' for 'excellent', 'droped' for 'dropped'). There is some attempt to use synonyms (e.g., 'increased', 'grew up', 'decreased'), but these are often used inaccurately (e.g., 'grew up' is informal and misused). The range of vocabulary is narrow, and there is little use of sophisticated or precise terms. To improve, learn and practice using a variety of verbs to describe trends (e.g., 'rose', 'climbed', 'plummeted', 'remained stable') and ensure correct spelling and word forms. Boost vocabulary complexity to elevate the overall score.

Grammatical Range & Accuracy

The report contains numerous grammatical errors, including subject-verb agreement ('Excellent was grew up'), incorrect verb forms ('was asked' instead of 'rated'), and missing articles ('the result' vs. 'the results'). Punctuation is often incorrect, and sentences are sometimes incomplete or run-on. The range of grammatical structures is very limited, with most sentences being simple or compound. To improve, review basic grammar rules, practice writing complex sentences with subordinate clauses, and proofread carefully to correct errors in tense, agreement, and punctuation.

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