Pie Chart

Band 4+: The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel's customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010.

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Image for topic: The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel's customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010.

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The image contains two pie charts presenting the results of a questionnaire on customer service at the Parkway Hotel for 2005 and 2010; in 2005, 45% rated it excellent, 21% good, 14% satisfactory, 15% poor, and 5% very poor; in 2010, 39% rated it excellent, 28% good, 17% satisfactory, 12% poor, and 4% very poor, each chart represents responses from 100 guests.

Given the complexity of the image, the above description may not be entirely accurate.

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The charts below compare the final answers that asked individuals who came from abroad to the Parkway Hotel how they views the hotel and hotel’s service.There is aa five customer services like – Excellent, Satisfactory, Very poor, Good and poor – in the years 2005 and 2010.

Overall, the satisfactory outlines the predominant place in the beginning of the year, while excellent customer service amounted to only five proportions. By the end of the period good custom service increased significantly, and very poor demonstrates the lowest percentage.

In the 2005, dominant type of servise was satisfactory, while poor was second-highest place in 2005. Very poor type approximately amounts 15 percentage. Meanwhile good topic rates to 14 proportions, and the lowest one was excellent customer rate.

By the 2010, there was a substantial number of changes.Good substantially sore from 14 share in 2005 to 39 fraction in 2010, which is better than 2005. Excellent is also surge from 5 rate to 28 rates in 2010, and others was only second-large services.

Word Count: 170

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Overall Band Score

(+/- 0.5)

Vocabulary Complexity:
B2 - Upper Intermediate
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Grammar Mistakes: N/A

Vocabulary Repetition:

excellent: 4

customer: 3

satisfactory: 3

Try using synonyms for the above words

Task Response

The report attempts to address the task but contains significant inaccuracies and misinterpretations of the data. The overall trend is misrepresented, and specific figures are incorrect (e.g., confusing excellent and good percentages, misstating the highest and lowest categories). The response also includes irrelevant information (e.g., 'individuals who came from abroad') and lacks a clear, accurate overview. To improve, focus on accurately describing the main trends and key features, ensure data is correctly reported, and avoid introducing unsupported details.

Coherence & Cohesion

The report has a basic structure with an introduction, an overview, and two body paragraphs, but the flow is often disrupted by unclear references and abrupt transitions. The overview is vague and does not accurately summarize the main trends. Paragraphing is present but not always logical, and the use of cohesive devices is limited and sometimes inaccurate. To improve, ensure each paragraph has a clear central idea, use a range of linking words appropriately, and make sure the overview clearly highlights the key features and trends.

Lexical Resource

The vocabulary is limited and repetitive, with frequent misuse of words (e.g., 'proportions' instead of 'percent', 'sore' instead of 'rose', 'surge' used incorrectly). There is an attempt to use some less common words, but they are often used inaccurately. To improve, expand your range of vocabulary related to data description (e.g., 'accounted for', 'comprised', 'witnessed a rise'), and ensure precise word choice. Avoid informal or incorrect terms and focus on using appropriate academic language.

Grammatical Range & Accuracy

The report contains numerous grammatical errors, including subject-verb agreement ('how they views'), incorrect verb forms ('is also surge'), and missing articles ('a five customer services'). Sentence structures are often incomplete or awkward, and punctuation is frequently incorrect. To improve, practice writing clear, grammatically correct sentences, review basic grammar rules (e.g., subject-verb agreement, verb tenses, articles), and proofread your work to eliminate errors. Aim to use a variety of sentence structures, including complex sentences, with accuracy.

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