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Letter

Band 5+: The company you work for is planning to provide special training for staff. Your duty is to find out if the local conference centre has suitable facilities in order to hold the training. Write a letter to the manager of the conference centre. In your letter • Give some details about the training course • Describe what kind of equipment you will need for the course • Ask some questions about the facilities at the conference centre Write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam

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Dear Sir or Madam,

I am a staff member from Star company, and we are planning on providing a staff training program at your center. We will be training our staff with customer service training and to do so I will have to confirm the facilities that your conference center can provide us with.

To begin with I would like to confirm if we can get three laptops and an audio-visual set up available in the conference room. In addition, we would also like three cordless mikes and a pair of laser markers.

Furthermore, please do let me know if the above facilities are available at your center so that we can finalize the location for the staff member.

Thank you for your time,

Regards,

Tania.

Word Count: 126

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Overall Band Score

(+/- 0.5)

Vocabulary Complexity:
B1 - Intermediate
Using more sophisticated words could be beneficial.

Grammar Mistakes: N/A

Vocabulary Repetition:

staff: 4

training: 3

center: 3

Try using synonyms for the above words

Task Response

The letter adequately addresses all parts of the task. More detail on the training course and specific needs would improve the response. The letter falls short of the required 150 words.

Coherence & Cohesion

5.5

The letter is generally easy to follow, but some improvements in paragraphing and flow would enhance clarity.

Lexical Resource

The vocabulary is appropriate but could be more precise and varied for a higher score. More descriptive language would strengthen the letter.

Grammatical Range & Accuracy

While the letter is understandable, grammatical errors and limited range of structures prevent a higher score. Improving accuracy and using more complex sentence structures is recommended.

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