Band 8+: The flowchart shows the check-out process in a newly opened retail store. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.

The flowchart illustrates the implemented check-out procedure of a newly opened retail outlet.

Overall, the process begins with greeting the customer and consists of various actions throughout and very few key decision points. In total, the procedure includes about nine or ten stages and terminates with the customer being thanked.

At the very beginning, a pleasant greeting is displayed by the corresponding staff toward the customer, followed by scanning the goods that the customer wishes to purchase. After that, staff calculates and informs the buyer about the summed bill to be paid. Here lies a decision scenario where the buyer is supposed to select either credit card or cash as the respective payment method. In the case where a credit card is chosen, the payment procedure continues by scanning the card, and another decision point arises where acceptance results in providing a receipt, and rejection concludes with cash as the payment option.

In the opposite scenario, where the buyer opts for cash as the payment procedure, staff receives the respective amount of cash and prints a corresponding receipt for the customer, followed by a departing gesture.