Band 6+: The graph below shows the number of enquiries received by the Tourist Information Office in one city over a six-month period in 2011. Summarize the information by selecting and reporting the main features and make comparisons where relevant.

The provided line graph illustrates how many questions were sent to the Tourist Information Office in a particular city in six months in 2011.

Overall, while the numbers of enquiries sent in person and via telephone witnessed an upward trend, the opposite was true for the figure for letter methods.

In January, about 900 queries were sent to the Office by telephone, after which fluctuating at 1000 in April. Regarding the figure for questions sent in person, there were about 400 in January, then increased gradually to 800 in March, after which exceeding that sent via telephone and reaching to over 1200 queries. In contrast, the number of enquiries received by email by the Tourist Information Office started at about 800; however, that figure decreased constantly to 600 questions after 4 months.

In the last 2 months of the period examined, the number of questions sent in person continued rising sharply to 1900. Similarly, people used telephone to send 1600 questions in June, after a significant growth witnessed. Conversely, that figure for queries received by email declined noticeably to shy of 400 over the last 2 months.