The graph illustrates in 2011 , over six -month how many questions were sent to the Touris information Office in one city .
Overall, while the numbers of sent in person and via telephone an upward trend, the opposite for the question sent by email methods.
In January, about 900 questions were sent to the Office by telephone, after which increase at 1000 in April. The question sent in person, there were about 400 in January, then increased to 800 in March, after which exceeding that sent via telephone and reaching to over 1200 questions. In contrast, the number of questions received by email the Tourist Information Office started at about 800; however, that figure decreased constantly to 600 queries after 4 month.
In the last 2 months of the period examine, the number of queries sent in person continued rising sharply to 1900. People used telephone to send 1600 questions in June, after a significant growth. Conversely, that figure for queries received by email declined 400 over the last 2 months
