The bar chart illustrates the percentage of patients in three hospital wards—Holly, Maple, and Oak—who rated four aspects of their experience, including staff, waiting time, quality of treatment, and quality of aftercare, as ‘very good’.
Overall, Holly ward received the highest ratings across all categories, whereas Maple ward consistently recorded the lowest figures. Oak ward generally ranked in between, with notably strong feedback on treatment quality.
Holly ward demonstrated the best performance in terms of patient satisfaction. Between 75% and 90% of patients rated its services as ‘very good’ across all aspects. Both quality of treatment and quality of aftercare in Holly achieved nearly 90%, the highest results in the survey.
Oak ward generally occupied the middle position, with positive responses ranging from about 55% to 70%. Its performance was particularly strong in treatment quality, which was close to 80%, surpassing Maple ward in this category. In contrast, Maple ward consistently had the lowest ratings, with figures mostly between 50% and just under 60%. The only exception was treatment quality, which stood at just above 70%.
