The bar chart illustrates the percentage of patients’ satisfaction rated as ‘very good’ in three different wards of the hospital, namely Holly, Maple, and Oak based on four aspects.
Overall, while the percentage of satisfaction in Holly ward experiences fluctuations, it still emerges as the superior ward compared to the others. Meanwhile, the lowest satisfaction rates belong to Maple ward, except in the category of waiting time. The best performance is seen in the quality of treatment.
There is a difference of about 20% between Holly ward and Oak ward in the category of Hospital staff, with just under 90% and 70%, respectively. Additionally, Maple ward witnesses the lowest percentage of satisfaction approximately about 55%. Waiting time received the lowest satisfaction rate in Holly Ward, at about 75%, but it is still higher than in the other wards. Both Maple and Oak Wards have nearly similar satisfaction rates, just a little over 50%.
Quality of treatment receives the highest percentage of ‘very good’ replies across all three wards, with the highest proportion being around 90% in Holly Ward, followed by 80% in Oak Ward and 75% in Maple Ward, respectively. Furthermore, there is a wide disparity between the three wards evident in the quality of aftercare, with Holly Ward having the highest percentage of satisfaction at about 90%, Oak Ward 20% less than Holly Ward, and Maple Ward 20% less than Oak Ward.