The Pie chart illustrates the distribution of complaints by Various entites concerning the Bank of America. Whaxas the bar graph presents the Average love from investigating date to Final action during time terval 2000 onwards to 200%, while the time taken to sesave the issues sanged From 4to 6 Months.
Overall, the Maiority of complaints originated from the general public, while the maximum duration for Processing these complaints was six Moths in 2001 which saw a notable Improvement in the subsequent years .
The the chart clearly thout that the maximum processing live taken in general pablic secetor is attest around 63%. it’s comparatively high while the least source of complaints secetor were insurance companies, Brank employees and others Catoriges, ballo is relatively low when compared to public. The source of compitnts Government agencies made up of 11% of the total than the out of state the complanits ratio is 10%
When we consider the bar chart, it can be seen obscued that in 2001, the average processing and response time. for the complaints was six months, moreover, the hoth 4 year before and after 2001, the complaints all most 5 Months.