The line graph illustrates the proportion of people using different communication methods, namely: Email, Social Media,Instant Messaging, Phone Calls and Letters between 2000 and 2020.
Overall, phone calls started with highest proportion, but then fell twofold by 2020. On the other hand, social media and instant messaging grew significantly and social media became the largest sectors with email that grew up slightly and just under them was instant messaging. In the end, the smallest proportion showed letters.
In 2000, social media started at the lowest level (5%), then increased slowly to 10% in 2005. After that, the figure grew sharply to 65% by 2020. Similarly, instant messaging rose slightly from 10% of users in 2000 to 20% in 2005, and then grew gradually to 60% in 2020. Email, by contrast, expanded moderately throughout the period. It began with 40% and increase to 65% by the end.
Phone calls followed a different pattern. Started at the highest level, at 80%, but it declined steadily 40% in 2020. Letters, from 25% at first, went down dramatically to 5% by 2020.
