Dear David Loyds Manager,
I hope this letter finds you in good health. I am writing to express my disappointment with the damaged equipment in Watford centre. Unfortunately, five bicycles on the side are not working; therefore, overweight individuals pay memberships and cannot do anything, because of obesity. Moreover, running goods are unusable, due to blank displays.
This situation has a negative impact on my person. My weight is 250 kg. I am allowed to use only a bicycle because my hips and bones are not in good condition. In addition, displays with instructions and settings are not working too. This is the big disadvantages because I am not able to set up my weight, distance, and km, and it is not possible to seeing burned calories.
I kindly ask you to repair or replace these bicycles. If it will be not take any action in 2 following weeks, I will be forced to cancel my membership with your company. Moreover, I will write a complaint letter to our council and share my experience online via Facebook and Instagram.
Thank you in advance for considering my deep disappointment.
Yours faithfully,
Nikol Sakova
