The two given tables juxtapose the opinions of metropolitan dwellers regarding different life aspects in 1980 and 2010.
Overall, with the exceptions of education and environment, other amenities saw an increase in positive rating. On the other hand, while there was a decline in neutral responses, the displeasure opinions showed fluctuations over the period.
To begin with, education was the most well-received service in 1980 with 82%, followed by shops and environment at 75% and 72% respectively. However, by 2010, only retail feature rose to 81% while other two categories experienced an unequivocal decline, as education decreased to 76% and environment fell to just 64%. By contrast, healthcare service received the most positive feedback and rocketed to the highest position with 81%. At the same time, all aspects saw a drop in their ratio of neutral attitudes, with transportation holding the highest proportion in 2010 at 22%.
Regarding negative ratings, as can be seen from the figure, shopping and transporting both received 14%, highest proportion, of dissatisfaction in 1980. Remarkably, the figure for environment more than doubled from 8% to 20% in 2010, replacing retail and transport system amenities as the worst rated service.
