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Letter

Band 5+: There have been several complaints about the reception area where visitors to your company arrive. Your manager has asked you to suggest how the reception area could be improved. Write a letter to your manager. In your letter describe the complaints that have been made say why the reception area is important suggest how the reception area could be improved

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Note: Both the topic and the answer were created by one of our users.

Dear Kevin,

I am writting this letter to describe the complaints about reception area recently. Firstly, we had a big problem with the drainage and leaks. Besides, we have not had enough cleaners to solve this problem all of the time.

As you know, the reception area to welcome our potential clients. How we make an impression with this problem. Surely, they will evaluate our services and products badly at first sight.

By this letter, I strongly advise that we need to check and repair the gutter and downspout firstly. Then, we need to hire additional cleaner to takeoff care reception area. With these solutions, we can fully improve this problem.

I hope you can make a decision for this case soon. I am looking forward to hearing from you.

Best regards,

Lucas Tran

Word Count: 134

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Overall Band Score

5.5
(+/- 0.5)
Vocabulary Complexity:
B1 - Intermediate
Using more sophisticated words could be beneficial.
Grammar Mistakes: N/A
Vocabulary Repetition:
reception: 3
problem: 3
Try using synonyms for the above words

Task Response

6.5
The letter adequately addresses all parts of the task. The suggestions are relevant, but could be more detailed and persuasive. The letter falls short of the required 150 words.

Coherence & Cohesion

6
The letter's structure is generally clear, but some sentences lack smooth transitions, impacting the overall flow. Minor improvements in sentence structure and paragraphing would enhance coherence.

Lexical Resource

5.5
The vocabulary used is appropriate, but lacks range and precision in places. More sophisticated vocabulary choices would strengthen the letter's impact.

Grammatical Range & Accuracy

4.5
While the letter is understandable, there are several grammatical errors that affect the overall clarity and accuracy. Improving grammatical accuracy is crucial for a higher score.

Answers On The Same Topic:

There have been several complaints about the reception area where visitors to your company arrive. Your manager has asked you to suggest how the reception area could be improved. Write a letter to your manager. In your letter describe the complaints that have been made say why the reception area is important suggest how the reception area could be improved

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Band 4+

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Dear Sir/Madam, I hope this letter finds you well. I am writing in response to your request for suggestions on how we could improve the reception area, as there have been a number of complaints regarding this space. I would like to outline the issues raised and propose some potential solutions. Firstly, the most frequent […]

Band 9

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