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Letter

Band 6+: There have been some problems with the bus service, especially its reliability, in your area over the last two weeks. Write a letter to the manager of the bus company. In your letter • describe what the problems are • explain how these problems are affecting you • suggest what you would like the company to do

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Note: Both the topic and the answer were created by one of our users.

Dear Sir or Madam,

I am writing this letter to complain about the bus service, for the last couple of weeks.

Bus timing has became an alarming issue in my neightbourhood, specifically the bus going to hurdman from baseline at 7:35 am. Most people boarding this bus are office workers, and they have to reach their office in a particular timeframe, but unfortunately this bus always gets cancelled or delayed.

Moreover, I have to reach my work by 8 in the morning, as the bus is never on time, consequently I reach late for my shift. Due to this phenomena, I have escalated this issue to you, so you can take necessary steps to mitigate this problem.

If you want some suggestion, I will be happy to provide some, for example you can keep the track of the bus using a mobile application. Another would be to make a annual review system for the drivers to encourage them for better performance and never be late for their assign task.

I am looking forward to your prompt reply.

Yours Faithfully,

Jordan Mic

Word Count: 181

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Overall Band Score

6.5

(+/- 0.5)

Vocabulary Complexity:
B2 - Upper Intermediate
Opt for even more advanced words when appropriate.

Grammar Mistakes: N/A

Vocabulary Repetition:

reach: 3

Try using synonyms for the above words

Task Response

7

The letter effectively addresses all aspects of the task, providing clear descriptions of the problems, their impact, and suggestions for improvement.

Coherence & Cohesion

6

The letter is generally well-organized, but some sentences lack smooth transitions and flow. The structure could be improved with more cohesive linking words and phrases.

Lexical Resource

6.5

The letter demonstrates a good range of vocabulary, with some effective word choices. However, there are a few instances where more precise or sophisticated language could be used.

Grammatical Range & Accuracy

5.5

The letter contains some grammatical errors, particularly in verb tenses and sentence structure. While the overall message is clear, these errors affect the fluency and accuracy of the writing.

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