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Letter

Band 6+: There have been some problems with the bus service, especially its reliability, in your area over the last two weeks. Write a letter to the manager of the bus company. In your letter • describe what the problems are • explain how these problems are affecting you • suggest what you would like the company to do

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Note: Both the topic and the answer were created by one of our users.

Dear transport manager,

I am writing to register a complaint about the unreliable bus service in the lake district since the past couple of weeks. In the past two weeks, we are experiencing delays, uninformed cancellation of bus services in our area which is not a usual occurance. Most issues occur during the office peak hours either in the mornings or evenings.

These issues have been affecting the people of our locatlity as most depend on the bus service for their regular commute. Often people wait at their stops without any update on the next bus for the route or its time of arrival. It is causing a major disruption to the office goers to reach their office on time and to plan for their day.

I would request the company to update the bus timings on their website and the app so, the commuters will have more information to plan for their travel. Also, sharing live location of the bus running in its route will enable us to plan for our commute.

Please consider this request to improve our commuting.

Your since

Word Count: 183

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Overall Band Score

6

(+/- 0.5)

Vocabulary Complexity:
B2 - Upper Intermediate
Opt for even more advanced words when appropriate.

Grammar Mistakes: N/A

Vocabulary Repetition:

their: 6

office: 3

Try using synonyms for the above words

Task Response

7

The letter adequately addresses all parts of the task. The description of problems, their impact, and suggestions for improvement are clear.

Coherence & Cohesion

6

The letter's message is mostly understandable, but some improvements in flow and paragraph structure would enhance clarity and readability. The grammar errors affect the overall cohesion.

Lexical Resource

5.5

The vocabulary used is appropriate, but a wider range and more precise word choices would improve the letter's sophistication and impact.

Grammatical Range & Accuracy

4.5

While the letter conveys its message, there are several grammatical errors that detract from the overall accuracy and fluency. Improving grammatical accuracy is crucial for a higher score.

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