Dear manager,
I am writing this letter to inform you that there is been problem going on with the public transport I use.
To explain the situation, I take 927B bus daily to go to my company’s location. I take the bus from Martin grove which take me to my job . However, from the past 15 days, the bus is not coming on time which causing me a problem. Not only that ,the app which I use to check the location of bus is been showing wrong location from last 15 days.
Due to this, I had to book private taxi which is making the dent on my wallet. Moreover, this not only causing me a problem but it is also effecting others too, as it is only way to go somewhere from my neighbourhood.
What I think government needs to do is taking serious action to address this issue, as it became very problematic. Firstly, they should organize a team, which will only focus on this issue so that they can solve the problem as soon as possible. Secondly, the IT team who are working for the government should need to update the application, so that individual can use that to locate the bus location, as it is very helpful for the daily commute.
I hope you would consider my suggestions and your immediate action on this matter would be highly appreciated.
Your faithfully,
Rohan Raval