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Letter

Band 7+: WRITING TASK 1 You should spend about 20 minutes on this task. Last week you were on a flight to London. Unfortunately, when you got off the plane, you left a bag there. You did not remember about the bag until you got to your hotel. Write a letter to the airline. In your letter explain what has happened describe the bag and its contents say what you would like them to do about this problem You should write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,

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Note: Both the topic and the answer were created by one of our users.

Dear Sir or Madam,

I am writing to you regarding a bag I mistakenly left on my Air Canada flight to London. I contacted the customer care centre, and the agent advised me to share the details of what happened with you.

My flight number is AC 047 from Toronto to London and my seat number is A-6 in the economy section. I had stowed my backpack under the front seat as per the flight attendant’s instructions, but I forgot to retrieve it before exiting the aircraft as I was feeling very nauseous and jetlagged.

The item is a Dell laptop backpack and its black in color. It has a reddish yellow keychain attached to one of the zippers with the letters “NYC”. Inside the bag is my Dell laptop, also black in color and a folder containing some documents and pen drives.

I am impressed by Air Canada’s service and reputaion and I have been a frequent flyer since 2021, therefore, I would be very grateful if you were able to find my bag and return it to me. Thank you for your help in this matter.

Yours faithfully,

John Smith

Word Count: 192

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Overall Band Score

7.5

(+/- 0.5)

Vocabulary Complexity:
B1 - Intermediate
Using more sophisticated words could be beneficial.

Grammar Mistakes: N/A

Vocabulary Repetition:

flight: 3

Try using synonyms for the above words

Task Response

8.5

The letter fully addresses the task by explaining what happened, describing the bag and its contents, and stating what the writer would like the airline to do. The word count is appropriate, and all key points are covered effectively.

Coherence & Cohesion

8

The letter is well-organized with clear paragraphing. Ideas are logically presented, making it easy to follow. Cohesive devices are used naturally, enhancing the overall coherence of the letter.

Lexical Resource

7

The vocabulary used is varied and appropriate for the context. There is a good range of vocabulary, and the writer demonstrates control over lexical features. Consider incorporating more sophisticated vocabulary to enhance lexical resource further.

Grammatical Range & Accuracy

7

A wide range of grammatical structures is used accurately throughout the letter. Punctuation and grammar are mostly correct. To improve further, pay attention to minor errors such as missing articles or prepositions.

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