Letter

Band 5+: You accidentally deleted important files from a colleague's computer while trying to help them with a technical issue. Write a letter to your colleague. You should include: - An apology for deleting the files - An explanation of how it happened - What steps you are taking to recover the files or compensate for the loss.

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Dear Sandra,

First of all I want to appologise because something quite upleasant has happened. Recently, you’ve asked me to assist you with some techical issues, and I had some spare time so I stayed at work and tried to fix it, however while I was updating software on your computer I accidentaly deleted a presentation on which you’ve been working for a couple of weeks. I feel very embarrassted, I don’t know how it happened, I genuelly wanted to help you, but your computer is in a really bad condition therefore it required new software installement. Moreover, if I hadn’t done, your device would’ve not worked anymore. Thus, the last thing I desire is you to be angry at me, as I understand how much effort you put into creating that presentation, and I remember that you could get promotion if your project was successful. Nevertheless, I’m not going to leave you like this, I promise I’ll work on it, or if you don’t mind we can meet somewhere and work on your project together,. Besides that, I can go to our head manager and let him know about the accident thar happened, because I truly don’t want to let you down, we’ve been getting along lately,thus it’s really important for me to help you. Sorry again.

Best regards,

Karolina

Word Count: 221

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Overall Band Score

5.5

(+/- 0.5)

Vocabulary Complexity:
B2 - Upper Intermediate
Opt for even more advanced words when appropriate.

Grammar Mistakes: N/A

Vocabulary Repetition:

happened: 3

don't: 3

Try using synonyms for the above words

Task Response

The letter adequately addresses the task by apologizing, explaining the situation, and offering solutions. However, the explanation of how the files were deleted could be clearer and more specific. The tone is appropriate, but the letter could be more concise and direct. To improve, focus on providing a clearer explanation of the accidental deletion and ensuring each point is addressed succinctly.

Coherence & Cohesion

The letter is generally coherent, but the flow is sometimes disrupted by awkward phrasing and unnecessary details. For example, the explanation of the computer's condition and potential failure, while intended to provide context, detracts from the main points of apology and resolution. Focus on streamlining your explanations and ensuring each sentence directly supports the letter's purpose. Consider using more transitional phrases to guide the reader smoothly through your apology, explanation, and proposed solutions.

Lexical Resource

The vocabulary is adequate for the task, but there are instances of imprecise word choice ('upleasant,' 'installement,' 'genuelly'). Expanding your range of vocabulary and focusing on more accurate word choices would enhance the letter's impact. For example, instead of 'upleasant,' consider 'unfortunate' or 'regrettable.' Proofreading carefully for spelling errors is also important.

Grammatical Range & Accuracy

The letter contains several grammatical errors, including incorrect verb tenses, subject-verb agreement issues, and punctuation mistakes. For example, 'appologise,' 'techical,' and the misuse of commas affect clarity. While the range of sentence structures is present, the accuracy needs improvement. Review basic grammar rules and proofread carefully to minimize errors. Pay attention to verb tense consistency and correct spelling.

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