Letter

Band 5+: You are unhappy with a service you receive from a local gym. You want to cancel your membership and request a refund for the remaining period. Write a letter to the gym manager. - Explain why you are canceling your membership. - Describe the specific issues you have experienced with their service. - Clearly state the amount of refund you expect and how you would like to receive it.

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Dear Sir/Madam,

I hope you are doing well.The reason why I am writing this letter is about to cancel my gym membership, and i’m really sorry about it.I have faced with some problems during i was there.

One day i asked to one of the guide about weight lifting idea but he became rude on me and didnt response on me.it feels me very sad and others thing is there are some guy who come to wrokout same time with me and they always making noise plays theri own music in a loud volume the changing room is smells so bad.I saw thier lack of cleaning.

This kind behaviours makes me unhappy and unsatisfied.This are some issues which i have been experienced.i want to inform you that i’m not going to take membership from your gym anymore.please kindly refund back my payments which i already paid.you can send me thru bank transfer.I hope you will understand.Thank you.

Yours faithfully,

Angbabu sherpa

Word Count: 161

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Overall Band Score

(+/- 0.5)

Vocabulary Complexity:
A2 - Upper Beginner
Consider using more varied and advanced words.

Grammar Mistakes: N/A

Vocabulary Repetition:

about: 3

Try using synonyms for the above words

Task Response

The letter addresses the task requirements by explaining the reason for cancellation, describing issues with the service, and requesting a refund. However, the letter could benefit from more specific details regarding the refund amount and preferred method. The tone is polite but could be more assertive in stating the desired outcome. To improve, provide precise details about the refund amount and preferred method, and ensure the language is clear and direct.

Coherence & Cohesion

The letter's organization could be improved for better flow. Consider dedicating separate paragraphs to each key point: the reason for cancellation, specific issues experienced, and the refund request. Using more formal transition words and phrases would also enhance the letter's coherence.

Lexical Resource

The vocabulary used is somewhat limited and could be more precise. For example, instead of 'making noise,' you could use 'being disruptive.' Expanding your range of vocabulary would make the letter more impactful. Boost vocabulary complexity to elevate the overall score.

Grammatical Range & Accuracy

There are several grammatical errors that affect clarity. Pay close attention to subject-verb agreement, correct tense usage, and article usage ('the,' 'a,' 'an'). Proofreading carefully before submitting will help catch these errors.

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