Band 5+: You are unhappy with a service you received from a local company (e.g., internet, phone, or cable). Write a letter to the company explaining the problem. You should include details about: - The specific service you are unhappy with - What happened, and when it occurred - What action you want the company to take

Dear Hr

I am writing to formally bring to your attention about how unsatisfied and unhappy i am about the poor service the i received from the company.

First of all, we all know the internet is an essential thing needed in the company for smooth operations but here is the case where internet was keeps disconnecting that at apoint i had to connect my phone to work.

Secondly,the front liners of the company lacks good customer service.The dont know how to relate to customers and aact swiftly when there is a complain from customers.

Furthermore,Delivery of prodcut from the company to the end user is very bad because communication of time allocation of delivering of goods are not well communicated so mostly services rendered are poor and last but not the least bad products.The Product they produce are not to customers satisfaction.

These poor services like bad internet caused the efficiency of my work flow to be bad, and when complained and nothing was done to it, it made me wandered on how to solve complex issues.

so Dear HR, i think goos customerrealtion traning shoould be organized for the workers,there should be a smooth internet connectivity or maybe change the server if not working

Thank you.