Letter

Band 7+: You attended a course that did not meet your expectations. Write a letter to the course administrator complaining about the course. You should include details about: - specifics of what you were expecting from the course - explanation of what was lacking or problematic during the course - what resolution you are looking for from the course administrator

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Dear Sir or Madam,

I hope this letter finds you well. My name is Michael Anointing and I recently attended the weekend course on wound dressing for patients, that was just concluded at the local training center. I am writing to express my dissatisfaction with the organization of the training.

To begin with, while we were registering for the class, an outline was given to us, showing what we should expect during the session. Unfortunately, most of the required expectation did not come through. We were told that there would be a practical class during the training, that would show how the sterile techniques are being achieved when dressing patients would but it was not done. As a result, the reason I registered was futile.

Despite my efforts of taking a loan from my friend to enroll for this course, because I knew the knowledge would be useful in future, the instructor did not meet up to the content that was promised. Consequently, my money and my time gone down the drain.

Given these occurrences, I kindly request a full refund because I did not get the value for my money. Thank you your attention to this matter; I look forward to your reply.

Yours faithfully,

Michael ANN.

Word Count: 208

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Overall Band Score

(+/- 0.5)

Vocabulary Complexity:
B1 - Intermediate
Using more sophisticated words could be beneficial.

Grammar Mistakes: N/A

Vocabulary Repetition:

would: 4

Try using synonyms for the above words

Task Response

The letter effectively addresses all three bullet points: it clearly explains the dissatisfaction (missing practical class), the waste of time and money (loan, futile registration), and the desired action (full refund). The tone is formal and appropriate. Minor lapses include a few grammatical errors (e.g., 'would but it was not done', 'Thank you your attention') and slightly awkward phrasing, but these do not detract from the overall clarity and task achievement. To improve, ensure grammatical accuracy and smoother sentence flow.

Coherence & Cohesion

The letter is logically organized with a clear introduction, body paragraphs, and a conclusion. The use of cohesive devices such as 'To begin with' and 'As a result' helps the flow. However, some transitions could be smoother, and the paragraphing could be more distinct. For example, the second paragraph could be split to separate the registration issue from the practical class issue. Overall, the message is easy to follow, but there is room for more sophisticated cohesion.

Lexical Resource

The vocabulary is appropriate and generally accurate, with some good phrases like 'express my dissatisfaction' and 'gone down the drain.' However, there are a few awkward or informal expressions, such as 'did not come through' and 'meet up to the content,' which could be replaced with more formal and precise language. A wider range of vocabulary and more natural collocations would enhance the letter.

Grammatical Range & Accuracy

There are several grammatical errors and awkward phrasings that affect clarity. For example, 'that was just concluded' should be 'that just concluded,' 'most of the required expectation did not come through' should be 'most of the expected content was not delivered,' and 'my money and my time gone down the drain' should be 'my money and time went down the drain.' Additionally, 'Thank you your attention' is missing 'for.' The letter uses a mix of simple and complex structures, but accuracy needs improvement. Proofreading and revising for grammar would raise the score.

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