Letter

Band 7+: You enrolled in a course at a local community center, but you are not satisfied with the quality of the instruction. Write a letter to the community center director to complain about the course. You should include details about: - The name of the course and when it started - What aspects of the course you are unhappy with - What you would like the community center to do about the situation

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Dear Sir or Madam,

I hope this letter finds you well. My name is Michael Anointing, and I recently attended the weekend course on wound dressing for patients, that was just concluded at the local training center. I am writing to express my dissatisfaction with the organization of the training.

To begin with, while we were registering for the class, an outline was given to us, showing what the training session would entail. Unfortunately, most of the required expectations did not come through. We were told that there would be a practical class during the training, that will show how the sterile techniques are being achieved when dressing patients wound, but it was not done. As a result, the main reason I registered was futile.

Despite my efforts of taking a loan from my friend to enroll for this course, because I knew the knowledge would be useful in future, the instructor did not meet up to the content that was promised. Consequently, my money and my time gone down the drain.

Given these occurrences, I kindly request a full refund because I did not get the value for my money. Thank you your attention to this matter; I look forward to your reply.

Yours faithfully,

Michael Ann.

Word Count: 208

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Overall Band Score

(+/- 0.5)

Vocabulary Complexity:
B1 - Intermediate
Using more sophisticated words could be beneficial.

Grammar Mistakes: N/A

Vocabulary Repetition:

training: 3

would: 3

Try using synonyms for the above words

Task Response

The letter addresses all three bullet points: it describes the problem (missing practical class), explains the waste of time and money (loan, time down the drain), and requests a refund. The tone is formal and appropriate. However, there are some lapses: the phrase 'my money and my time gone down the drain' is grammatically awkward, and 'Thank you your attention' is missing a word. Also, the letter could be more specific about the promised content and the impact of the poor organization. To improve, ensure grammatical accuracy and provide more concrete details about the course and your expectations.

Coherence & Cohesion

The letter is logically organized with a clear introduction, body paragraphs, and conclusion. The use of cohesive devices such as 'To begin with' and 'As a result' helps the flow. However, some transitions could be smoother, and the final paragraph could be more clearly linked to the preceding content. Overall, the message is easy to follow, but there is room for more sophisticated paragraphing and linking.

Lexical Resource

The vocabulary is appropriate and generally accurate, with some good phrases like 'express my dissatisfaction' and 'gone down the drain.' However, there are a few awkward or informal expressions (e.g., 'did not come through,' 'meet up to') that could be replaced with more formal or precise language. A wider range of vocabulary and more natural collocations would enhance the letter.

Grammatical Range & Accuracy

The letter contains a mix of simple and complex sentences, but there are several grammatical errors and punctuation issues. For example, 'that was just concluded' should be 'that just concluded,' 'when dressing patients wound' should be 'when dressing patients' wounds,' and 'my money and my time gone down the drain' should be 'my money and time went down the drain.' Also, 'Thank you your attention' is missing 'for.' These errors affect clarity and accuracy, so more careful proofreading is needed.

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