Band 7: You have bought some clothing online and are not satisfied with your purchase. Write an email to the company that you bought the clothing from. In your email, • give details of the purchase • describe the problem • explain why you need a replacement urgently (User-Written IELTS Writing Task 1 Sample)

Dear Sir/Madam,

I hope this message finds you well. I am one of your customers and am writing to bring to your attention an issue that I faced recently. I purchased a winter jacket from your website last week, which was available with a great discount; therefore, I ordered it for myself.

Although I have always had good shopping experiences with your website, this time, I was very disappointed when I received the product because the actual size of the cloth was smaller than its descriptions. Consequently, I have raised a complaint with your customer care, and they assured a swift resolution.

However, the replacement is needed very urgently, as I have already planned to wear it on my friend’s weeding which has scheduled next Sunday. I would appreciate it if you could investigate this matter with your staff and ensure that the jacket delivered on or before Sunday. Furthermore, being a reputed e-commerce website owner, I hope you will pay the additional delivery cost for this replacement as the inconvenience was caused by your end.

I look forward to a positive response.

Yours faithfully,

Subhas Kundu

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Band 7+: You have bought some clothing online and are not satisfied with your purchase. Write an email to the company that you bought the clothing from. In your email, • give details of the purchase • describe the problem • explain why you need a replacement urgently

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Generate A Band-9 Sample Answer?

Overall Band Score

Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

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You have bought some clothing online and are not satisfied with your purchase. Write an email to the company that you bought the clothing from. In your email, • give details of the purchase • describe the problem • explain why you need a replacement urgently

You have bought some clothing online and are not satisfied with your purchase. Write an email to the company that you bought the clothing from. In your email, • give details of the purchase • describe the problem • explain why you need a replacement urgently

You have bought some clothing online and are not satisfied with your purchase. Write an email to the company that you bought the clothing from. In your email, • give details of the purchase • describe the problem • explain why you need a replacement urgently

You have bought some clothing online and are not satisfied with your purchase. Write an email to the company that you bought the clothing from. In your email, • give details of the purchase • describe the problem • explain why you need a replacement urgently

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Coherence & Cohesion

Lexical Resource

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