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Letter

Band 8+: You have bought some clothing online and are not satisfied with your purchase. Write a letter to the company that you bought the clothing from. In your email -give details of the purchase -describe the problem -explain why you need a replacement urgently

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Note: Both the topic and the answer were created by one of our users.

Dear Sir or Madam,

I am writing to request a replacement for the jacket I bought from your online store recently. Ten days ago, I made a purchase of a brown winter jacket and was very happy that the package was delivered on time.

However, when I received it, the front had a large hole and there were a few ink marks on the right sleeve. I was so disappointed to see such huge flaws. I would try to fix it if the defects weren’t that noticeable.

As a result, I would like to have a replacement as soon as possible. I plan to go on a trip next weekend and will bring the new jacket with me. Last time, it took about six days for my order to arrive. I hope that this time I can receive the item before I leave.

I am looking forward to hearing from you soon.

Best regards,

Word Count: 155

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Overall Band Score

8.5

(+/- 0.5)

Vocabulary Complexity:
A2 - Upper Beginner
Consider using more varied and advanced words.

Grammar Mistakes: N/A

Vocabulary Repetition:

jacket: 3

Try using synonyms for the above words

Task Response

The letter appropriately covers all requirements of the task, providing sufficient detail about the purchase, the problem, and the urgency for a replacement. There are no significant omissions. To further enhance the response, consider adding specific details such as the order number or product name to make the request more precise.

Coherence & Cohesion

The letter is well-organized and easy to follow. The paragraphing is logical, and the transitions between ideas are smooth, contributing to a very coherent message.

Lexical Resource

A wide range of vocabulary is used accurately and appropriately. The language is natural and sophisticated, demonstrating excellent control of lexical features. Boost vocabulary complexity to elevate the overall score.

Grammatical Range & Accuracy

The letter demonstrates a wide range of grammatical structures with full flexibility and control. Punctuation and grammar are used appropriately throughout, resulting in a highly accurate piece of writing.

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Band 8+: You have bought some clothing online and are not satisfied with your purchase. Write a letter to the company that you bought the clothing from. In your email -give details of the purchase -describe the problem -explain why you need a replacement urgently

Check Your Answer On This Topic?

Generate A Band-9 Sample Answer?

Overall Band Score

Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

Answers On The Same Topic:

You have bought some clothing online and are not satisfied with your purchase. Write a letter to the company that you bought the clothing from. In your email -give details of the purchase -describe the problem -explain why you need a replacement urgently

You have bought some clothing online and are not satisfied with your purchase. Write a letter to the company that you bought the clothing from. In your email -give details of the purchase -describe the problem -explain why you need a replacement urgently

You have bought some clothing online and are not satisfied with your purchase. Write a letter to the company that you bought the clothing from. In your email -give details of the purchase -describe the problem -explain why you need a replacement urgently

You have bought some clothing online and are not satisfied with your purchase. Write a letter to the company that you bought the clothing from. In your email -give details of the purchase -describe the problem -explain why you need a replacement urgently

You have bought some clothing online and are not satisfied with your purchase. Write a letter to the company that you bought the clothing from. In your email -give details of the purchase -describe the problem -explain why you need a replacement urgently

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Overall Band Score

Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

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