Letter

Band 6+: You have bought some clothing online and are not satisfied with your purchase. Write a letter to the company that you bought the clothing from. In your email -give details of the purchase -describe the problem -explain why you need a replacement urgently

See all user-written answers on this topic

Skyrocket your IELTS band score by 1-2 points in under a month with our premium plan!

Note: Both the topic and the answer were created by one of our users.

Dear Sir or Madam,

My name is Fatima. I’m your regular customer. Two days ago I bought a dress from your website. I was very grateful that the dress arrived in time!

When I got this product I decided to open the box and check this dress for defects. Fortunately, the dress’s quality was undoubtful. Subsequently I redeemed it. But when I tried it on I noticed that the cloth came two sizes smaller from the one I ordered. That’s why I cannot wear it.

I ask you to provide me an opportunity to exchange the dress for a larger size. I need this replacement urgently because in four days I am flying to Italy for a very important event.

I believe in your responsibility. I hope that in a short time you will contact me to provide me information on how to return this wear. Thanks for your understanding.

Kind regards

Word Count: 152

Check Your Answer On This Topic?

Check My Answer

Generate A Band-9 Sample Answer?

Generate A Sample

Overall Band Score

(+/- 0.5)

Vocabulary Complexity:
B1 - Intermediate
Using more sophisticated words could be beneficial.

Grammar Mistakes: N/A

Vocabulary Repetition:

dress: 4

Try using synonyms for the above words

Task Response

The letter appropriately addresses all parts of the task, providing details of the purchase, describing the problem, and explaining the urgency for a replacement. The information is relevant and sufficient. To improve, consider adding specific details about the dress (e.g., order number, dress name) to make the request clearer. Also, ensure a consistently formal tone throughout the letter.

Coherence & Cohesion

The letter is generally coherent, but the flow could be improved with better transitions between ideas. For example, the transition from checking the dress for defects to the size issue feels a bit abrupt. Consider using phrases that clearly link these points. Also, ensure each paragraph focuses on a single main idea to enhance clarity.

Lexical Resource

The vocabulary is adequate for the task, but there's room to enhance it with more precise and varied word choices. For instance, instead of 'got this product,' you could say 'received the item.' Varying your vocabulary will make the letter more engaging and demonstrate a better command of the language.

Grammatical Range & Accuracy

The letter contains grammatical errors that affect clarity. For example, 'the cloth came two sizes smaller' is not grammatically correct. It should be 'the dress was two sizes smaller'. Pay close attention to subject-verb agreement, correct tense usage, and article usage. Proofreading carefully before submitting can help catch these errors.

Answers On The Same Topic:

See All

Write a letter to the couple. In your letter: explain why you think you would be suitable for the job; say what else you could do for the family; give your reasons for wanting the job.

Dear Sir / Ma I’m writing this letter for the job vacancy advertised on the local sun newspaper for a tutor in French basic for your kids. I’m from France recently relocated to Australia for my university studies in Mass communication at Brickston University presently in my second year. The role for a home tutor […]

Band 4+

See All

Band 6+: You have bought some clothing online and are not satisfied with your purchase. Write a letter to the company that you bought the clothing from. In your email -give details of the purchase -describe the problem -explain why you need a replacement urgently

Check Your Answer On This Topic?

Generate A Band-9 Sample Answer?

Overall Band Score

Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

Answers On The Same Topic:

You have bought some clothing online and are not satisfied with your purchase. Write a letter to the company that you bought the clothing from. In your email -give details of the purchase -describe the problem -explain why you need a replacement urgently

You have bought some clothing online and are not satisfied with your purchase. Write a letter to the company that you bought the clothing from. In your email -give details of the purchase -describe the problem -explain why you need a replacement urgently

You have bought some clothing online and are not satisfied with your purchase. Write a letter to the company that you bought the clothing from. In your email -give details of the purchase -describe the problem -explain why you need a replacement urgently

You have bought some clothing online and are not satisfied with your purchase. Write a letter to the company that you bought the clothing from. In your email -give details of the purchase -describe the problem -explain why you need a replacement urgently

You have bought some clothing online and are not satisfied with your purchase. Write a letter to the company that you bought the clothing from. In your email -give details of the purchase -describe the problem -explain why you need a replacement urgently

Other Topics:

Write a letter to the couple. In your letter: explain why you think you would be suitable for the job; say what else you could do for the family; give your reasons for wanting the job.

You received your monthly bank statement and noticed that some transactions are incorrect. Write a letter to the bank manager. In your letter: • identify the errors you found • explain why they concern you • request a quick correction

Check Your Answer On This Topic?

Generate A Band-9 Sample Answer?

Overall Band Score

Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

Answers On The Same Topic:

Other Topics:

Plans & Pricing

Free

Premium