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Letter

Band 5+: You have bought some clothing online and are not satisfied with your purchase. Write a letter to the company that you bought the clothing from. In your email -give details of the purchase -describe the problem -explain why you need a replacement urgently

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Note: Both the topic and the answer were created by one of our users.

Dear Sir,

I am writing this email to express my dissatisfaction regarding my recent purchase of a dress from your website.

I purchased an outfit from your website Fashionnova almost three weeks ago for the occasion of birthday.Firstly, the outfit arrived late almost after a week after my birthday as it was very disheartening. Thus, the company mentioned the arrival would be in 3-5 business days. Moreover, I have received the wrong size instead of medium, they sent me small after mentioning it twice.

This is the first time, I am purchasing an outfit from your website where my experience has been horrible. As a reputed organisation, I am asking for full compensation and a replacement for wasting my time and disturbed a memorable moment like birthday. I am looking forward for your reaspi se and expecting a quick response to amend the situation as soon as possible.

Your Sincerly,

Preet

Word Count: 151

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Overall Band Score

5.5
(+/- 0.5)
Vocabulary Complexity:
B2 - Upper Intermediate
Opt for even more advanced words when appropriate.
Grammar Mistakes: N/A
Vocabulary Repetition:
outfit: 3
after: 3
Try using synonyms for the above words

Task Response

6
The letter addresses the task by providing details of the purchase, describing the problem, and explaining the need for a replacement. However, the explanation of why a replacement is needed urgently could be stronger and more specific. The letter includes some irrelevant information and inaccuracies. To improve, focus on clearly and concisely addressing each point in the task instructions with relevant details.

Coherence & Cohesion

5
The letter's organization is somewhat clear, but the flow of ideas could be improved. Consider using more effective transitions between sentences and paragraphs to enhance coherence. For example, when transitioning from the late delivery issue to the incorrect size, a clearer connector would help. Also, ensure each paragraph focuses on a single aspect of the problem to maintain focus.

Lexical Resource

6
The vocabulary used is generally adequate for the task, but there's room for improvement in terms of precision and variety. For instance, instead of saying 'my experience has been horrible,' you could use more specific language to describe your disappointment. Try to incorporate a wider range of vocabulary to express your feelings and the issues you encountered more effectively.

Grammatical Range & Accuracy

4
The letter contains several grammatical errors that affect clarity. Pay close attention to subject-verb agreement, correct tense usage, and proper article usage (e.g., 'the' vs. 'a'). For example, 'Your Sincerly' should be 'Yours Sincerely,' and there are issues with sentence structure throughout the letter. Proofreading carefully and focusing on basic grammar rules will help improve accuracy.

Answers On The Same Topic:

You have bought some clothing online and are not satisfied with your purchase. Write a letter to the company that you bought the clothing from. In your email -give details of the purchase -describe the problem -explain why you need a replacement urgently

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Band 8+

You have bought some clothing online and are not satisfied with your purchase. Write a letter to the company that you bought the clothing from. In your email -give details of the purchase -describe the problem -explain why you need a replacement urgently

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Band 8+

You have bought some clothing online and are not satisfied with your purchase. Write a letter to the company that you bought the clothing from. In your email -give details of the purchase -describe the problem -explain why you need a replacement urgently

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Band 9

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Band 7+

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