Band 7+: You have recently been on a flight and have experienced some problems on board. Write a letter to the airline management. In the letter, write:1) your details in those of your flight 2) the problems that you experienced 3) what you would like the Management to do regarding it

Dear sir,

I am Mrs. Apurva Shah. Last week, I traveled by your airline, Airjet, from India to Canada. My ticket number was APL4287, and I was allotted a window seat 25A. I regret to inform you about your services, as I had to face many difficulties while boarding as well as traveling.

At the time of booking, I was assured that my journey would be hassle-free. However, I had to wait for half an hour while boarding when the security informed me that it would take a few more hours due to lunch break, which was very frustrating. Additionally, my suitcase was damaged by your staff while handling other luggage. Apart from that, when I was on the flight, I ordered a vegetarian meal, and the air hostess ignored my order, which was very unprofessional of her.

I request you to look into the matter and take suitable action accordingly.

Yours faithfully,

Apurva Shah