Band 6+: You have recently missed a project deadline which resulted in your company losing an important client. Write a letter to your manager. In your letter apologize for what happened, explain why you missed the deadline, tell him/her you will avoid this situation in future.

Dear Sir,

I would sincerely like to apologies for the project deadline which I have missed to submit, on time whereby we have lost a premium client.

In fact, I was preparing the required presentation to submit; however, I was waiting for some more information from the planning department, and they were late in providing some data which resulted in me not completing the submission on time. We all do understand that losing a valuable customer will be struggle for our organization, even though, I would appreciate if you could inform the planning section to provide the details required to complete the project on time to finalize and complete the presentation.

In future, I will inform you immediately in such delays whereby, we all can work together and compile the project and have it ready in a timely manner for submission. Further, could please inquire the planning department why they were late in getting the relevant date for submission as it is so unfortunate that we have just lost a major dealer. If such delays happen consequently from the concerned department, we are likely to lose more customers.

I hope that you consider my situation and will take the needy action in future to avoid such circumstances.

Thank you

Yours faithfully,

Harry Potter.