Letter

Band 5+: You have recently moved to a new appartement, but you have noticed that some of the kitchen appliance are not working correctly. write a letter to your landlord requesting repaires. You should include details about: - which appliance are faulty and what the specific problems are - how this is affecting your daily life - when you would like the repairs to be completed

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Dear Drake Management,

I am writing to complain about serveral issues in my apartment. I have been recently moved to 2 silver maple court last month in Brampton.

Firstly, the water heater has not been working properly for the last two weeks, making it diffcult to take hot showers, especially in the morning. Secondly, there is a water leakage in kitchen sink which has caused water to accumulate on the floor.In addition, one of the bedroom windows are broken and it is allowing dust and nose to enterning into the room.

These issues are caused considerably inconvinance in my daily life. The water heater problem is particularly uncomfortable, while kitchen leakage in the sink is unsafe and difficult to use. Furthermore, faulting windows are affecting my sleep.

I would appreciate it if could arrange any person from your team to resolve this issue as soon as possible. Kindly let me know when maintanance staff can visit my appartment.

Thank you for looking into this matter. Looking forward to hearing from you soon.

Yours faithfully,

Ram

Word Count: 175

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Overall Band Score

5.5

(+/- 0.5)

Vocabulary Complexity:
B2 - Upper Intermediate
Opt for even more advanced words when appropriate.

Grammar Mistakes: N/A

Vocabulary Repetition:

water: 4

Try using synonyms for the above words

Task Response

The letter addresses all three bullet points: it describes the problems (water heater, kitchen sink leak, broken window), explains how they affect daily life (cold showers, unsafe floor, disturbed sleep), and requests repair (ask for a visit). The tone is appropriate and the structure is clear. However, there are some lapses: the opening says 'complain about several issues' rather than a specific maintenance request, and while all issues are relevant, they are not directly linked to the prompt's single example. Some details are slightly unclear (e.g., 'recently moved' could be phrased more naturally, and the window issue is extra). To improve, focus on a single main issue or ensure all issues are clearly connected to the task, and proofread for spelling and grammar errors (e.g., 'serveral', 'diffcult', 'inconvinance', 'entering'). Also, ensure the closing is consistent with the formal tone. Overall, the task is well covered with minor lapses, so the score reflects a good response with room for refinement.

Coherence & Cohesion

The letter is logically organized with a clear introduction, body paragraphs for issues and their impact, and a request for action. Each paragraph addresses a distinct point, and the overall flow is easy to follow. However, a few lapses in cohesion are present, such as the abrupt transition between listing the issues and describing their impact. Additionally, the sentence 'These issues are caused considerably inconvinance in my daily life' could be more smoothly integrated. Using linking words like 'Furthermore' and 'Additionally' is helpful, but ensuring consistent topic sentences would improve coherence.

Lexical Resource

The vocabulary is adequate for the task, with appropriate use of terms like 'water heater,' 'leakage,' and 'maintenance staff.' However, there are notable spelling errors (e.g., 'serveral' for 'several,' 'diffcult' for 'difficult,' 'incoveniance' for 'inconvenience') and some awkward phrasing (e.g., 'nose and enterning' for 'noise and entering,' 'faulting windows' for 'faulty windows'). The range of vocabulary is limited, and more precise or varied words could enhance the response. For instance, using 'commence a repair' or 'schedule a technician' would sound more natural.

Grammatical Range & Accuracy

The letter attempts a range of sentence structures, including complex sentences, but contains multiple grammatical errors that affect clarity. Examples include subject-verb agreement ('one of the bedroom windows are broken'), verb tense issues ('I have been recently moved'), and incorrect word forms ('caused considerably inconvinance'). Punctuation is also inconsistent, with missing commas and run-on sentences. While the overall meaning is understandable, these errors prevent the writing from being consistently accurate and fluent.

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Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

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