Band 9: You have recently purchased a toy from an online shop, but the delivered is faulty. Writer a letter to the owner of the shop. In your letter - describe the toy - give details of the problem - tell the o wner what you want him/her to do

Dear Sir or Madam,

I am writing to express my dissatisfaction with a toy I recently purchased from your online store. The item is a remote-controlled racing car, which was advertised as a high-quality product with durable construction, responsive controls, and long battery life.

However, the product I received does not meet these expectations. When I first used the car, I found that it responded poorly to the remote control, often failing to move or changing direction unexpectedly. In addition, the battery lasts for only about ten minutes after a full charge, which is far below what was advertised. Furthermore, one of the wheels appears to be loose, causing the car to wobble and making it unsuitable for use.

In light of these issues, I would like to request either a full refund or a replacement with a properly functioning item. I would also expect your company to cover the return shipping costs.

I look forward to your prompt response.

Yours faithfully,

Yash