Band 4+: You hired a local company to renovate your kitchen, but the work was completed to a poor standard. Write a letter to the company complaining about the renovation work. You should include details about: - what specific problems you have with the work - how these problems have affected your daily life - what you expect the company to do to resolve the situation.

Hello Mr.John, My name is Genghis Berdiyev, a customer who hired in order to modify kitchen.

Until I hired your employees, i saw a feedback in website and they got really good satisfactory standart and provided with wondeful quality and qualified materials. I got acquainted with conditions and we agreed by deadline till 31st of January, ultimately they didn’t catch the time and materials are not qualified and performed awfully. I’d rather say that your employees made my gas stove’s pipe is broken and my furniture is almost falling down, except this issue, your workers were making a naive behaviour, such as waking up later, eating food too long, rude communication and feedback with me.

I’d won’t complain about your workers that they were rude to me, but i require to optimise and reconstruct my furniture and gas stove to provide gas pipe should to repaired. Thank you for attention!