Band 7+: You missed an international flight due to a problem at the airport. Write a letter to the airline. In your letter: Describe what happened that caused you to miss your flight Explain how missing your flight impacted you Clearly state what you would like the airline to do

Dear Sir or Madam,

I am writing in regards to an international flight that I missed due to reasons beyond my control.

For the past two weeks, I have been traveling for business and speaking at international conferences. Unfortunately, I arrived to the Tokyo airport over three hours delayed yesterday afternoon, due to the technical difficulties experienced by one of your company’s aircrafts. Consequently, I missed my connecting flight from Tokyo to Madrid, and could not attend the conference.

As a result of the delay, my company had to send another executive to speak at the conference in Madrid. This is not only a major inconvenience on our end, but it is a costly expenditure as well. Additionally, I have had to pay out of pocket for my lodgings in Madrid.

Since the delay was caused by your aircraft, I hope that you will compensate me for the cost of my lodgings in Madrid as well as my additional flight home to Toronto, Canada.

I look forward to your response.

Yours faithfully,

Amanda Traynor