🔥 Today Only: Save 30% on Premium — Offer Ends Soon! - Upgrade Now!

Letter

Band 5+: You ordered two items through the Internet and you received two different items. Write a letter to the manager

See all user-written answers on this topic

Skyrocket your IELTS band score by 1-2 points in under a month with our premium plan!

Note: Both the topic and the answer were created by one of our users.

Dear sir,

I hope you are in good health. Today morning, I received my order which was ordered by me last week. On that day, a purse and a dress were ordered by me, and I am writing this letter to inform you about things that I received which are completely different from my order. I was shocked to see that both things were different.

I ordered a light pink colour purse which has golden handle and ordered white colour dress. I received pink colour purse but it was from different brand and has no any handle on that. Another item is that I received white dress, size of this dress if different and material was also different from which was given in online website.

I have been a regular customer from your website but such a problem occurred for the first time. I paid online for the two things and I have receipt of that order. I would like you to either send me refund or change the thing that I ordered.

Hoping for prompt reply from you regarding this matter.

Yours faithfully,

Nidhi Patel

Word Count: 186

Check Your Answer On This Topic?

Check My Answer

Generate A Band-9 Sample Answer?

Generate A Sample

Overall Band Score

(+/- 0.5)

Vocabulary Complexity:
A2 - Upper Beginner
Consider using more varied and advanced words.

Grammar Mistakes: N/A

Vocabulary Repetition:

received: 4

which: 4

ordered: 4

dress: 4

different: 4

order: 3

purse: 3

things: 3

colour: 3

Try using synonyms for the above words

Task Response

6.5

The letter adequately addresses the task by clearly stating the problem and desired resolution. However, a more structured approach to presenting the details would improve clarity.

Coherence & Cohesion

The letter's message is mostly understandable. However, the flow could be improved with better paragraphing and sentence structure. The numerous grammatical errors impact the overall coherence.

Lexical Resource

4.5

The vocabulary used is appropriate for the context, but a wider range and more precise word choices would enhance the letter's sophistication. Pay attention to vocabulary repetition to improve the overall score.

Grammatical Range & Accuracy

3.5

The letter contains numerous grammatical errors that affect the overall clarity and fluency. Improving grammatical accuracy is crucial for a higher score.

Answers On The Same Topic:

You ordered two items through the Internet and you received two different items. Write a letter to the manager

Today, I have received my order for the external hard disk and camera which I had ordered over the internet from your website . I was shock to see that both the things were totally difference from what I had purchased. My quotation mentioned that the hard disk is a Microsoft company of 500GB. But […]

Band 5+

See All

Other Topics:

You recently visited a local pharmacy or health clinic and received the wrong medication or improper service. Write a letter to the manager of the clinic or pharmacy. In your letter: - Introduce yourself and state why you are writing. - Describe what went wrong during your visit. - State what action you expect the manager to take.

Dear Sir or Madam, My name is Maria Giulia Scibilia, a loyal costumer of yours, and I am writing this letter to inform you that a few days ago I visited your pharmacy and I was strongly dissatisfied with the quality of service I received. The main issue is related to the staff behavior: the […]

Band 7+

Your next-door neighbour owns a small dog that barks throughout the day and the night. Write a letter to your neighbour requesting that something be done about the dog. Include in your letter: - Your reason for writing - What you would like to happen

I am writing to let you know about a serious issue with your dog that has had a negative impact on my personal and professional life. Unfortunately, your dog constantly barks throughout the day and the night, which has made it difficult for me to sleep good at the night. As a result, this situation […]

Band 7+

IELTS General Training Writing Mock Test Task 1: Letter Writing You should spend about 20 minutes on this task. You have recently moved to a new house and want to inform your friend about it. Write a letter to your friend. In your letter: Describe your new house and its location Explain why you moved Invite your friend to visit and suggest a suitable time.

Dear Payton, I hope you are doing well, you know that I recently moved to new house at DD colony near James street number 9. There are various reasons moving from current house. Mainly the new house is near to my college and tution , so that i can easily attend college at morning and […]

Band 4+

You have bought some clothing online and are not satisfied with your purchase. Write a letter to the company that you bought the clothing from. In your email -give details of the purchase -describe the problem -explain why you need a replacement urgently

Dear Sir or Madam, I am writing to inform you that I am dissatisfied with the purchase I recently made from your online store. I placed an order for two-piece lawn dress from your online shop which was supposed to be delivered within two days. I paid extra delivery charges for it to be delivered […]

Band 8+

• the purpose of the email • the reason for the delay • provide the solution to this situation (how can you fix it) 1. vocabulary complexity (level A1-C2) 2. grammar/style mistakes 3. vocabulary repetition 4. how much does it address the task, the format 5. coherence and cohesion of the text 6. appropriate lexical use (adequacy of used language in relation to the task)

Dear sir, I am writing to apologize for the delay in submitting the documents that you requested and to explain the reason for it. Un fortunately, I was unable to send the documents on time because i was waiting for an important certificate from my previous institution. Although I had requested it several days ago, […]

Band 7+

You celebrated your birthday with some friends last week in a restaurant. It was a great success and you and your friends enjoyed the evening very much. Write a letter to the restaurant to thank them. Mention the food, service and the atmosphere. Also, suggest any improvements to make things

Dear Sir/Madam, I am writing to express my appreciation for the wonderful experience my friend and I had at your restaurant last week. We visited your restaurant on Saturday evening, 25th August, and reserved a table for eight people. The occasion was very special for me because we were celebrating my birthday with my close […]

Band 9

See All

Check Your Answer On This Topic?

Generate A Band-9 Sample Answer?

Overall Band Score

Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

Answers On The Same Topic:

Other Topics:

Plans & Pricing

Free

Premium