I hope you are doing well. I’m writing to tell you something unfortunate that happened to the item I borrowed from you last week.
I’m really sorry to say that your camera got damaged while I was using it during my trip. I accidentally dropped it on the ground, and the lens cracked. I tried to be as careful as possible, but it slipped from my hands when I was taking pictures near the park.
I feel very bad about this, and I want to sincerely apologize for not taking better care of it. I understand how valuable and important it is to you.
To make up for this, I’ve already taken it to a repair shop, and they said it can be fixed within a few days. If you prefer, I can also buy a new one of the same model instead. Please let me know what option you would like.
Once again, I’m truly sorry for the trouble this has caused. I hope you can forgive me.
Best wishes,
Nurtas
