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Letter

Band 6+: You recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken. Write a letter to the shop manager. In your letter: • describe the problem with the equipment • explain what happened when you phoned the shop • say what you would like the manager to do Task 1 ( general)

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Note: Both the topic and the answer were created by one of our users.

Dear Mr. Smith,

I am writing to express my dissatisfaction with the Ninja Mixer-Blender I bought from your store, which is not in a proper working condition.

A couple of days ago, I bought a Ninja Mixer-Blender, 1000 WT- Auto IQ in black color from your shop in Bayshore Mall. When I tried to use it, it makes a lot of noise and suddenly stops in between. I think something is wrong with the equipment as I am not able to prepare a fruit juice in that blender.

When I called your store, a salesman assured me that he will get it repaired soon. They also noted my address and contact number. However, I am waiting since that day, and no one came to repair it. When I called again, the same guy shouted on me.

I would be grateful if you could send someone to repair it or please give me new equipment of the same company.

I look forward to hearing from you.

Kind regards,

Hiya.

Word Count: 168

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Overall Band Score

6.5

(+/- 0.5)

Vocabulary Complexity:
A2 - Upper Beginner
Consider using more varied and advanced words.

Grammar Mistakes: N/A

Vocabulary Repetition:
No noticeable repetition! Great job!

Task Response

The letter adequately addresses the task by describing the problem with the equipment, explaining the interaction with the shop when contacted, and stating the desired action. However, it could be improved by providing more specific details about the issue with the Ninja Mixer-Blender and the exact date of purchase.

Coherence & Cohesion

6.5

The letter is mostly coherent and cohesive, with ideas logically presented. Paragraphing is appropriately done. To enhance coherence, consider using transition words or phrases to connect ideas more smoothly.

Lexical Resource

6.5

There is a good range of vocabulary used, and the language is mostly accurate. To improve lexical resource, try incorporating more varied vocabulary and expressions to make the letter more engaging and sophisticated.

Grammatical Range & Accuracy

6.5

The grammar and punctuation are generally accurate. To enhance grammatical range, consider using a wider variety of sentence structures and more complex grammatical forms.

Answers On The Same Topic:

You recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken. Write a letter to the shop manager. In your letter: • describe the problem with the equipment • explain what happened when you phoned the shop • say what you would like the manager to do Task 1 ( general)

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Band 4+

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Band 4+

You recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken. Write a letter to the shop manager. In your letter: • describe the problem with the equipment • explain what happened when you phoned the shop • say what you would like the manager to do Task 1 ( general)

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Band 7+

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