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Letter

Band 5+: You recently bought some food at supermarket,but when you got home,you found that the food was in a bad condition.Write a letter to the manager of the supermarket. In your letter, -expalain what happened to you -give details of the day and time of the purchase -ask the manager what he/she intends to do about your experience

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Dear Stock Manager at Lidl,

I hope this letter finds you in good spirits. I am writing regarding my disappointing purchase at Watford. I bought a fresh yellow melon and 2 packs of strawberries today. When I came home, I realized that the berries had moulded and melon had ripped too much. Any of these fruits should not be used for furthermore consumption, because of health and safety.

I checked online my purchase summary and I will provide you with the following information: the Watford Lidl Store with code 5744, on 6 Lime Tree Court Street. I have been there on September 23, 2024, at 10:00 AM. As proof, I will send you via email attachment and a photo of the conditions of these fruits.

I would like to get more information about the action, which you would like to take. I ask about a full refund and discount on my next purchase, because of the loyal customer.

Thank you in advance for considering and solving my issue.

Yours faithfully,

Nikoleta Lukacova

Word Count: 173

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Overall Band Score

(+/- 0.5)

Vocabulary Complexity:
B1 - Intermediate
Using more sophisticated words could be beneficial.

Grammar Mistakes: N/A

Vocabulary Repetition:

purchase: 3

Try using synonyms for the above words

Task Response

The letter adequately addresses all parts of the task. Minor improvements could enhance clarity and impact.

Coherence & Cohesion

The letter's structure is generally clear, but some sentences could be improved for better flow and connection between ideas. Grammar errors affect the overall coherence.

Lexical Resource

The vocabulary used is appropriate for the context, but a wider range and more precise word choices would strengthen the letter. Some lexical choices are slightly unnatural.

Grammatical Range & Accuracy

While the letter conveys the message, numerous grammatical errors detract from the overall accuracy and fluency. Improved grammatical accuracy is needed to achieve a higher score.

Answers On The Same Topic:

You recently bought some food at supermarket,but when you got home,you found that the food was in a bad condition.Write a letter to the manager of the supermarket. In your letter, -expalain what happened to you -give details of the day and time of the purchase -ask the manager what he/she intends to do about your experience

Google Dear Stock Manager at Lidl, I hope this letter finds you in good spirits. I am writing regarding my disappointing purchase at Watford. I bought a fresh yellow melon and 2 packs of strawberries today. When I came home, I realized that the berries had moulded and melon had ripped too much. Any of […]

Band 5+

You recently bought some food at supermarket,but when you got home,you found that the food was in a bad condition.Write a letter to the manager of the supermarket. In your letter, -expalain what happened to you -give details of the day and time of the purchase -ask the manager what he/she intends to do about your experience

Dear Sir / Madam, I am a regular customer at Nelly’s supermarket and have never experienced a lack of quality in your products. However, last week, I made a rather disappointing purchase at your store that I would like to complain about. Last Friday, I purchased a series of products that proved to be very […]

Band 8+

You recently bought some food at supermarket,but when you got home,you found that the food was in a bad condition.Write a letter to the manager of the supermarket. In your letter, -expalain what happened to you -give details of the day and time of the purchase -ask the manager what he/she intends to do about your experience

Dear Stock Manager at Lidl, I hope this letter finds you in good spirits. I am writing regarding my disappointing purchase at Watford. I bought a fresh yellow melon and 2 packs of strawberries today. When I came home, I realized that the berries had moulded and melon had ripped too much. Any of these […]

Band 6+

You recently bought some food at supermarket,but when you got home,you found that the food was in a bad condition.Write a letter to the manager of the supermarket. In your letter, -expalain what happened to you -give details of the day and time of the purchase -ask the manager what he/she intends to do about your experience

Dear Mr John, I am writing to you enquire about my bad situation that i bought a some fruits to your shop, but when I got home, I found that fruits were in bad condition. Fistly, If I am noy a mistaken on 3 March I went to your shop which is near the city […]

Band 5+

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